Admissions Specialist IV

Admissions Specialist IV

Texas A&M University - San Antonio

Enrollment Management Proposed Minimum Salary Commensurate Job Location San Antonio, Texas Job Type Staff

The Admissions Specialist IV, under general supervision, provides advanced customer service and operational support to prospective and current students, faculty, staff, and external constituents through multiple communication channels. The position serves as a subject matter expert on admissions, academic records (transfer articulations), and university policies and procedures. Responsibilities include resolving complex student issues, assisting students with the admissions and registration processes, conducting presentations and informational sessions, supporting and coordinating student workers, leading special projects, and serving as a team member to promote efficient, admission processing services.

Responsibilities:

• Provides advanced customer service to students, faculty, and staff through various means of communication.
• Offers information regarding university services and information related to admissions, academics, registration procedures, advising services, residency, transcripts, and academic programs.
• Resolves advanced problems of students seeking admissions information and forms.
• Guides and helps students applying for admission and registering via the internet.
• Provides advanced assistance in managing student workers and schedules.
• Conducts presentations and informational sessions on admissions processing, requirements and programs.
• Completes special projects.

Required Education and Experience:

• Associate's degree or higher in related field.
• Five (5) years of related experience.

Knowledge, Skills and Abilities:

• Knowledge of word processing, spreadsheet, and database applications.
• Verbal and written communication skills.
• Ability to multitask and work cooperatively with others.

Applicant Requirement Instructions:

Please make sure to provide the following documents:

• Cover Letter
• Resume / CV
• Professional References

Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.

Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at View phone number on click.appcast.io.

In compliance with ADA, if accommodations are needed for the application process, please contact HR at View phone number on click.appcast.io.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Texas A&M University-San Antonio