Onboarding Specialist III

Position Overview Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! This position is responsible for the first 30 days of the team member's lifecycle, including pre‑employment communication, screenings, and scheduling for new team members. This is a hybrid role based out of our West New York, NJ branch – 443 60th St., West New York, NJ 07093. Responsibilities Take charge of the new hire onboarding process, ensuring a smooth transition into the organization. Effectively communicate all pre‑employment requirements to new hires, providing clear instructions and guidance. Ensure timely completion of onboarding tasks and screenings by new hires, monitoring progress through platforms like Smartsheet. File and organize pre‑employment documents, maintaining a systematic record‑keeping system. Conduct check‑ins with new hires at 15 and 30 days of employment to address any concerns and facilitate integration. Perform and track various background checks for both pre‑employment and renewal purposes. Use Human Resource platforms such as ADP, iCIMS, and i9 Advantage. Respond to and process assigned tickets from the internal ticketing system promptly and efficiently. Actively participate in team meetings, fostering open communication and collaboration within the team. Contribute to the creation and improvement of Standard Operating Procedures (SOPs) for the onboarding process. Maintain access to and ensure the security of highly sensitive materials, upholding confidentiality standards. Ensure the maintenance of project productivity and quality goals, striving for continuous improvement. Communicate with team members and departmental managers, providing regular updates and addressing concerns promptly. Participate in other projects or duties as assigned. Qualifications High School Diploma required. Two (2) plus years of experience or an equivalent combination of education and/or experience. Bilingual in Spanish/English preferred. Strong analytical and problem‑solving skills. Energetic pace along with a positive attitude. Self‑motivation and the ability to work independently and with VRI team members. Proficient in the use of Word, Excel, Outlook, and PowerPoint. Excellent oral and written communication skills. Proficient in managing multiple tasks at the same time. Compensation Salary: $17.00‑$20.00 per hour. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Benefits Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts (Pre‑Tax and Post‑Tax) Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short‑Term and Long‑Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and more) Equal Opportunity Employment Modivcare is an Equal Opportunity Employer. EEO is The Law. Modivcare considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap, disability, or status as a Vietnam‑era or special disabled veteran in accordance with federal law. Minorities, Women, Protected Veterans, and Individuals with Disabilities are encouraged to apply. #J-18808-Ljbffr ModivCare Solutions, LLC