Meeting and Events Manager

Role Description

The Meeting and Events Manager oversees the planning, execution, and evaluation of meetings and events across our Association Management division, ensuring consistent, high-quality experiences for clients and their members.

• Provide strategic oversight and leadership for a diverse portfolio of in-person and virtual meetings and events.
• Lead the planning and execution of association conferences, annual meetings, board meetings, educational programs, webinars, and networking events.
• Partner with Association Managers to align event strategies with each client’s goals, priorities, and service plans.
• Establish and oversee event timelines, workflows, budgets, standards, and quality controls across all association clients.
• Secure and manage sponsor and vendor partnerships through targeted outreach and alignment with event goals and revenue targets.
• Ensure consistent use of event planning templates, protocols, documentation, and best practices.
• Identify risks, challenges, or gaps in planning and proactively address issues to ensure successful event delivery.
• Serve as an escalation point for complex event logistics or higher-level client concerns.
• Supervise, coach, and support Meeting and Events Coordinators, including workload management and assignment of responsibilities.
• Provide guidance, feedback, and performance support to ensure accountability and professional growth.
• Support onboarding, training, and development of events team members.
• Review key event deliverables to ensure accuracy, completeness, and professionalism.
• Provide leadership presence for select in-person and virtual events, offering onsite oversight and real-time problem solving as needed.
• Oversee post-event evaluations, reporting, and analysis to identify trends and opportunities for continuous improvement.

Qualifications

• A confident, experienced events professional who enjoys balancing strategic oversight with hands-on involvement when needed.
• Strong leadership skills and the ability to guide, support, and hold teams accountable.
• Excellent project management, organizational, and prioritization skills.
• Clear and professional communication with clients, staff, vendors, and stakeholders.
• Pride in setting standards, maintaining consistency, and delivering high-quality work.
• Proactive, solutions-focused, and adaptable in fast-paced, deadline-driven environments.
• High levels of professionalism, integrity, discretion, and personal accountability.
• Thrives in a collaborative, service-oriented team culture.

Requirements

• Bachelor’s degree in hospitality management, event management, nonprofit management, or a related field preferred.
• Five or more years of professional experience in meeting or event planning.
• Prior supervisory or team leadership experience strongly preferred.
• Demonstrated experience managing complex events and multiple projects simultaneously.
• Knowledge of event budgeting, vendor management, and contract coordination.
• Proficiency with Microsoft 365 and virtual meeting platforms; comfort learning and supporting event-related technology.
• Periodic travel by car within Michigan and Ohio, with occasional national travel for meetings and events.
• Ability to attend evening or weekend events as needed.
• Ability to lift up to 25 lbs. for event setup and office support.
• Prolonged periods of sitting or standing at a desk and working on a computer.
• Manual dexterity to operate standard office equipment.
• Must be able to hear and speak clearly to conduct business over phone, video, and in person.

Benefits

• Impactful Work: Support associations and organizations that make a difference.
• Collaborative Culture: Join a professional, supportive, and client-focused team.
• Varied & Engaging Work: No two events, or days, are the same.
• Regional Reach: Be part of a team serving clients across Michigan, Ohio, and beyond.
• Excellent Benefits: Competitive benefits and a culture that values employee well-being.