Health Coach/Personal Trainer

Health Coach

Serotonin Centers is the nation's premier anti-aging and wellness destination, dedicated to empowering clients to optimize body composition, longevity, and overall well-being. Health Coaches leverage our tech stackZenoti, the Serotonin Coach app (Trainerize), InBody, and digital trackersto deliver personalized, data-driven coaching across exercise, nutrition, habit change, and nutraceutical supplementation.

Role Overview

The Health Coach (HC) guides clients through transformative wellness journeys, building measurable outcomes and accountability. You will own client results, engagement, and retention, using Serotonin systems, processes, and service catalog to deliver an exceptional member experience.

Key Responsibilities

1) Client Consultations & Personalized Plans Follow our C.A.R.E.S framework and fully understand all clients goals, symptoms, and concerns. Help them understand potential solutions through Hormone Optimization, Medical Weight Loss, Weight Management, Restore and Recovery Services, Body Sculpting, and Aesthetics. Conduct initial and ongoing consultations using empathy and impeccable listening skills combined with InBody scans assess baseline metrics and set goals. Document personalized exercise, nutrition, and supplement plans within Zenoti and Serotonin Coach. 2) Body Composition & Progress Tracking Provide bi-weekly InBody scans; review body composition trends (muscle, fat, water, metabolic markers). Coach toward sustainable behavior change and action bias using micro-habits and weekly goals. Maintain HIPAA and biohazard compliance; follow rigorous client safety protocols. Complete annual safety refreshers and drills. SMART Goal: 0 compliance violations; 100% completion of safety training annually. 9) Team Collaboration & Operations Attend daily huddles; keep trackers current; post MTD Goal and Actual. Hit individual monthly goals. SMART Goal: ?95% attendance at huddles/meetings; daily tracker updates when covering for GM duties, with accurate figures. 10) Continuous Improvement & Professional Development Pursue ongoing education aligned with Serotonin modalities and coaching excellence. Complete all Compliance based training in SeroConnect (Internal LMS) Attend all role based meetings.

Core KPIs & Targets

Client Retention (6-month): ?80% Client Goal Attainment (90-day): ?70% achieve SMART goals Net Promoter Score (NPS): ?90 Guest-to-Member Conversion: ?80% monthly Supplement Purchase Adherence: ?60% monthly among active members Community Engagement: ?4 events/month; ?20 qualified leads per event; ?70% booked within 7 days

Qualifications

Passion for health and wellness; empathetic, client-centered communicator. Tech adaptability to Zenoti, Serotonin Coach app, InBody, and general business platforms. Strong organization, follow-through, and accountability to outcomes. Comfort with consultative sales; ability to educate and motivate. Phlebotomy certification a plus.

Tech Stack & Tools

Zenoti POS, scheduling, documentation, billing. GHL - CRM Serotonin Coach app food, and exercise program delivery, messaging, habit tracking. InBody body composition analysis and progress tracking. Center trackers and whiteboard daily goals, MTD Goal vs. Actual. Email/Teams internal communication and meetings.

Safety & Compliance

HIPAA adherence; secure handling of PHI. Biohazard protocols; sharps and sample handling where applicable.

Why Join Serotonin Centers

Join a supportive, high-performance team with clear goals, modern tools, and continuous learning. Make a measurable impact on client health and well-being while advancing your career.

Apply Today

Submit your application to join Serotonin Centers and help clients become their most vibrant selves Compensation: $20.00 - $25.00 per hour