Receptionist/Service Advisor

Job Description

Job Description

We are seeking a dynamic and energetic Front Desk Receptionist/Service Advisor to join our team! In this vital role, you will be the friendly face and first point of contact for our clients, visitors, and team members. Your positive attitude, organizational skills, and ability to manage multiple tasks efficiently will help create a welcoming environment and ensure smooth daily operations. This position offers an exciting opportunity to develop your office management and customer service skills while contributing to a professional and lively workplace. Opportunities for raises and bonus pay. More hours our available as other office staff is off.

Typical hours are Monday-Friday 10:00am-6:00pm. More hours are required to help cover office staff time off throughout the year.

Responsibilities

• Greet visitors warmly, assist with check-in procedures, and direct them appropriately
• Manage multi-line phone systems with professionalism, ensuring prompt and courteous responses
• Schedule appointments, and coordinate service bookings efficiently
• Maintain organized filing systems, process paperwork, and proofread documents for accuracy
• Support office management
• Provide exceptional customer support by addressing inquiries promptly and professionally
• Perform clerical duties such as filing, photocopying, and managing incoming/outgoing correspondence
• Assist with administrative tasks like cashing out customers, closing out cash drawer, assisting with lottery sales and close out.

Experience

• Prior office experience or administrative support roles preferred but not required; enthusiasm for learning is key
• Strong computer skills
• Excellent phone etiquette with experience managing multi-line phone systems in a professional setting
• Bilingual abilities are highly valued to better serve diverse client needs
• Demonstrated organizational skills with the ability to multitask effectively in a fast-paced environment
• Clerical experience involving filing, proofreading, and document management is advantageous
• Automotive knowledge would be a great advantage, however willing to train the right person

Join us to be part of a vibrant team where your organizational talents and customer service skills will shine! We are committed to fostering a positive work environment that supports your growth while delivering outstanding service to our clients. This paid position offers valuable experience in office management, administrative support, and customer relations.