Bilingual VoIP Tier 1 Support Technician (FR/EN)
Cloudli Communications
Cloudli Communications est à la recherche d’un(e) technicien(ne) bilingue de soutien technique VoIP de niveau 1 (français/anglais). Vous fournirez un soutien de première ligne sur les problèmes VoIP, téléphones et connectivité, et documenterez les interactions client tout en assurant une résolution rapide et professionnelle. Le poste implique le respect des procédures de dépannage, une documentation claire des billets et l’acheminement des cas plus complexes au soutien de niveau 2 lorsque #J-18808-Ljbffr Cloudli Communications
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