Medical Receptionist - Front Desk

Job Description

Job Description

Benefits:

• Competitive salary
• Opportunity for advancement

Medical Receptionist (Front Desk)
New York Medical and Vascular Care (NYMVCare) is an established multi-specialty medical practice serving patients throughout New York City. We are seeking a dependable, professional, and patient-focused Medical Receptionist to join our Front Desk team across our Brooklyn and Queens locations.

The Front Desk team plays a critical role in creating a positive patient experience and keeping daily clinic operations organized and efficient.

Position Overview

The Medical Receptionist will serve as one of the primary points of contact for patients and will support day-to-day front office operations, including appointment scheduling, patient registration, insurance verification, telephone communication, and check-in/check-out.

The ideal candidate is organized, personable, detail-oriented, and comfortable working in a busy healthcare environment while maintaining professionalism and excellent customer service.

Key Responsibilities

• Greet patients in a friendly, professional, and welcoming manner.

• Check patients in and out accurately and efficiently.

• Schedule, confirm, reschedule, and coordinate patient appointments across multiple specialties.

• Verify patient demographics, insurance information, and eligibility.

• Collect copays, balances, and other required patient payments.

• Answer incoming telephone calls promptly and professionally.

• Respond to patient questions and route calls or messages to the appropriate staff member or department.

• Assist patients with registration forms, documentation, and other front desk needs.

• Maintain accurate patient information within the electronic medical record system.

• Coordinate with clinical staff and providers to support smooth patient flow throughout the office.

• Maintain an organized, professional, and patient-ready front desk and reception area.

• Follow practice policies regarding patient privacy, confidentiality, scheduling, and documentation.

Qualifications

• Strong communication and customer service skills.

• Professional, dependable, and able to work effectively as part of a team.

• Comfortable working in a fast-paced medical office environment.

• Strong attention to detail and organizational skills.

• Basic computer proficiency and ability to learn electronic medical record systems.

• Previous medical office, front desk, or healthcare experience preferred.

• Experience with eClinicalWorks (eCW) is a plus.

• Bilingual candidates are encouraged to apply, but bilingual proficiency is not required.

Schedule & Location

• Full-Time
  
  
• Positions available across Brooklyn and Queens, NY
  
  
• Candidates should be flexible and comfortable working within a multi-location medical practice when needed.

Why Join NYMVCare?

• Work with an experienced, collaborative healthcare team.

• Gain exposure to multiple medical specialties.

• Opportunities for professional growth and advancement.

• Hands-on training and continued support.

• Stable, team-oriented work environment.

• Competitive compensation and benefits.