Sales Manager

Overview The Sales Manager (SM) leads Ulta Beauty’s retail operations, developing a high‑performing team that consistently delivers top‑line sales growth across all categories. The SM is accountable for sales, service, and store operations, focusing on performance, people, and process. Performance Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty, payroll, omni‑channel, and retail shrink. Drive company profitability by identifying under‑performing metrics and developing strategies that leverage company programs, tools, and resources through operational excellence. Use store forecast and payroll budgets to support scheduling, communicate needs to the GM, and maximize productivity, achieve sales and payroll goals, and stay within budget. Plan and execute in‑store events that deliver an unrivaled guest experience and drive sales and payroll goals. Review, analyze, and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner. Perform makeup applications, skincare analysis, and product demonstrations to drive sales and guest service experience. Stay informed on new and existing industry trends, products, and services to better serve guests. Maintain prompt, regular attendance as the SM and hold store associates accountable to the Ulta Beauty attendance policy. People Attract, hire, and retain a diverse team of top talent; address staffing needs and open positions as required. Build a highly engaged team that embodies the Ulta Beauty brand through collaboration, open communication, and prioritization of work. Create an inclusive environment that encourages associate growth and engagement. Support all aspects of associate professional development, including training, competency‑based feedback, coaching, performance reviews, succession planning, and individual development plans. Ensure direct reports participate in ongoing training, including brand and category education. Establish professional brand partner relationships that foster collaboration on sales and service goals. Model teamwork and guest service excellence while working with the leadership team to set priorities and share best practices. Lead the Guest Engagement Leader program through associate coaching and a friendly guest experience to drive business results across all annual performance goals. Process Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store. Adhere to and enforce Ulta Beauty’s dress code. Use the scheduling tool to adjust schedules and manage attendance during manager‑on‑duty shifts. Use the task‑management tool to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory tasks, cleaning, and replenishment. Protect company assets and minimize loss by meeting store standards for safety, inventory control, cash management, and loss prevention. Execute day‑to‑day inventory control processes and complete theft reporting as necessary. Support continuous improvement by influencing the adoption of initiatives, technology, and best practices. Utilize company programs, tools, and resources to drive store improvements. Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive landscape to field leadership. Job Qualifications Education Bachelor’s degree is preferred. Experience 2‑3+ years of fast‑paced retail management or relevant experience. Financial management: driving top‑line sales, interpreting reporting data, managing payroll budgets, and controlling expense. Retail management: monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. Leadership management: attracting, developing, and motivating top talent, adapting to change, leading others through the change curve, developing collaborative relationships, and influencing a team. Skills Proficient with basic technology (e.g., POS system, Microsoft Office, Apple devices). Excellent written and verbal communication. Strong collaboration and interpersonal skills. Strong organizational skills to manage multiple tasks. Ability to react under pressure, use good judgment in ambiguous situations, and remain flexible and adaptable. Special Position Requirements Work a flexible, full‑time schedule, including days, evenings, weekends, and holidays. Attend corporate business meetings and conferences. Working Conditions Continuous mobility throughout the store during shift, including twisting. Frequent bending, pulling, pushing, stooping, reaching, and twisting during shift. Frequent lifting and/or moving up to 25 lbs. during shift. Continuous coordination and manipulation of objects during shift. Pay and Benefits Pay range: $26.00 – $34.00 / Hour with additional compensation opportunities. Full‑time positions are eligible for paid time off, health, dental, vision, life & disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. Equal Employment Opportunity Statement We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. #J-18808-Ljbffr