Medical Assistant Bilingual - East End (Family Med)

Medical Assistant Bilingual - East End (Family Med)

As a Bilingual Family Medicine Medical Assistant, you will be an essential part of a collaborative primary care team, helping providers deliver compassionate, timely, and whole-person care. Your support during examinations, minor office procedures, laboratory services, and patient education will help create a welcoming, respectful experience for every patient and family we serve.

You will have the opportunity to make a meaningful difference in community healthcare while building trusted relationships with patients, providers, and fellow team members. Working within a team-based medical home, you will help advance culturally sensitive, language-appropriate care, continuity, prevention, and patient empowerment through self-management education.

Role Highlights

• Assist providers with examinations and minor office procedures.
• Support phlebotomy, specimen processing, injections, medications, and other diagnostic services.
• Help maintain clean, safe, well-stocked examination rooms and properly functioning equipment.
• Collaborate closely with a multidisciplinary primary care medical home team.
• Build meaningful patient connections through respectful communication and responsive support.
• Contribute to quality improvement, safety, OSHA compliance, and the ongoing success of the department.

Your Impact and Growth

Your work will help providers stay focused on patient care while ensuring clinical processes remain organized, safe, and compassionate. Through collaboration, required education, and hands-on experience, you will have opportunities to strengthen your healthcare skills and grow alongside a supportive team committed to improving access and outcomes in the community.

• Make a direct difference in the patient and family experience.
• Support timely, preventive, culturally sensitive, and whole-person care.
• Develop your skills through required training and practical clinical experience.
• Be part of a respectful team environment where your contribution matters.

Key Responsibilities

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Record patients' medical history, vital statistics, and information such as test results in medical records.
• Collect blood, tissue, or other laboratory specimens; log and document specimens; and prepare them for testing.
• Assist physicians in examining and treating patients by handing them instruments and materials.
• Give injections and remove sutures as directed.
• Prepare treatment rooms for patient examinations, including cleaning and restocking.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Provide phone consultation with clients regarding test results and health concerns.
• Process blood and other specimens, ensuring all specimens are properly labeled and packaged for lab pickup.
• Perform phlebotomy and other diagnostic tests as needed.
• Administer oral, intramuscular, SubQ, and topical medications as ordered.
• Ensure proper documentation of patient care.
• Maintain exam room supplies, check stock for expired dates, and change sharps containers and biohazard waste as needed.
• Assist with programs such as the Hazard Communication and Accident Prevention plans associated with OSHA compliance.
• Participate in the Performance Improvement Program.
• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Promote effective working relationships and work effectively as part of a team to facilitate the department's ability to meet its goals and objectives.
• Work within the context of a primary care medical home, applying a team-based approach to care while partnering with patients and families to promote timely access to care, culturally sensitive and language-appropriate care, continuity of care, and whole-person improvement through appropriate self-management education.
• Attend all required safety training programs and remain knowledgeable about responsibilities related to general safety, department or service safety, and specific job-related hazards.
• Operate assigned equipment and perform all procedures safely as instructed.
• Maintain the work area and equipment according to Legacy and government policies and requirements.
• Demonstrate proper body mechanics in all functions.
• Check the patient environment and equipment to ensure safety.
• Report safety concerns promptly to appropriate personnel.
• Follow Legacy's exposure control plans for blood-borne and airborne pathogens.
• Demonstrate knowledge of techniques, procedures, and correct use of protective barrier equipment and Universal Precautions.
• Ensure a safe environment by instituting appropriate control measures.
• Attend annual education programs.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required
• BLS/CPR Certification required

Required Years of Experience

• Up to one year experience

Desirable Education and/or Experience

• Up to three years' experience

Required Knowledge, Skills, and/or Abilities

• Excellent communication skills and customer service skills.
• Basic front desk, clerical or healthcare support specialist skills/experience
• Ability to work with clinical staff, works well under pressure, and multitask within a multidisciplinary team
• Commitment to the concepts of preventive health care and team approach to health care delivery
• Experience working with computers
• Experience with Microsoft Office applications.
• Bilingual English/Spanish required

Desirable Knowledge, Skills, and/or Abilities

• Phlebotomy skills preferred
• Experience with electronic medical records, preferred

About Legacy Community Health

The largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has delivered affordable, high-quality care for nearly 40 years across 50+ clinics in Greater Houston and the Gulf Coast. Our mission driving healthy change in our communities guides everything we do, and it starts with our people.

Approachable & Collaborative Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.