Medical Administrative Assistant

Medical Administrative AssistantPassport Health is looking for a dependable, adaptable Medical Administrative Assistant to join our team in the Boston area. This is a full-time opportunity for someone who enjoys working with patients, supporting clinic operations, and contributing to a team where flexibility and a willingness to help are important.The ideal candidate will work primarily from one or two clinic locations, with flexibility based on office space and operational needs. Medford and Quincy are currently preferred primary locations, with opportunities to train at and occasionally provide coverage at our Newton location or other nearby clinics as needed.Schedule & Location:Full-time, up to 40 hours per weekMonday–Friday, 8-hour shiftsStart times may vary based on clinic and operational needs, so flexibility is requiredPrimary clinic location(s) will be determined based on the operational needs, with Medford and Quincy clinics required at minimumMust be willing to travel to other nearby clinic locations for training and occasional coverage during staff callouts or periods of increased demandWhat You'll Do:Assist with patient check-in, registration, and administrative processesPrepare patients for appointments and provide clinical support within the scope of the roleAssist providers and clinic staff with day-to-day patient careMaintain accurate patient and clinic recordsSupport scheduling, phone calls, and other administrative needsHelp maintain an organized, welcoming, and professional clinic environmentSupport clinic operations beyond direct patient care when neededTravel between assigned clinic locations for training and occasional coverage based on operational needsAdapt to changing clinic schedules, staffing needs, and patient volumeFollow company policies, clinical procedures, and applicable regulatory requirementsProvide excellent customer service and represent Passport Health professionallyWhat We're Looking For:Reliable, flexible, organized, and comfortable taking ownership of their workPrevious Medical Assistant, healthcare, clinical, or administrative experienceComfortable working directly with patientsCommunicates clearly and professionallyOrganized and able to manage multiple prioritiesCan work independently while also contributing to a teamWilling to travel between nearby clinic locations for training and occasional coverageComfortable adjusting work locations and start times when operational needs require itTakes initiative and is willing to help wherever neededDemonstrates adaptability and a commitment to providing a positive, professional patient experienceWhy Join Passport Health?At Passport Health, you'll have the opportunity to work in a unique healthcare environment focused on travel medicine and preventive care. Our clinics provide a professional, patient-focused setting where your work directly contributes to helping people travel safely and confidently.