Process Analysts Team Lead

Role Description

Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.

As a PA Team Lead, your role will directly influence the successful delivery of your team’s work. You will lead a squad of Process Analysts through the technical implementation process and play an active role in ensuring projects are executed on schedule, including during urgent situations.

Your responsibilities will include:

• Planning:
  • Collaborate with the Solution Engineer and PA Manager to define the structure and scope of each project, setting clear evaluation criteria and success benchmarks.
• Execution:
  • Assign projects, ensuring timely delivery while monitoring key metrics such as on-time delivery, accuracy, and overall project quality.
  • Conduct regular check-ins with project teams to address questions on map structure, data, and workflow.
  • Manage end-to-end coordination with stakeholders, resolving issues that may affect delivery, ensuring deadlines are met, and providing weekly status updates.
  • Act as a resource for colleagues throughout the project lifecycle by offering tactical guidance and coaching on best practices, mining, and mapping techniques.
  • Provide insights and solutions for complex or unique cases/projects.
  • Ensure all project deliverables meet established quality standards.
  • Coordinate with Quality Assurance team members pending tasks.
• Leadership:
  • Facilitate weekly planning and sync meetings for your team, delegating tasks, setting priorities, and establishing deadlines.
  • Contribute to building foundational processes and guardrails for the PA team’s operations.
  • Develop and refine hiring assessments, including role-specific exercises and interview questions.
  • Participate in the hiring process.
  • Conduct performance reviews, provide actionable feedback, and address performance gaps or celebrate successes.
  • Conduct regular 1:1 meetings to support team members' growth and resolve challenges.

Qualifications

• Degree in a quantitative or analytical discipline, such as Industrial Engineering, IT, economics or a related field.
• Proven track record of delivering multiple projects within strict deadlines.
• Experience working with cross-functional teams and stakeholders in a fast-paced environment.
• Knowledge in project management tools (e.g., JIRA, Trello, Asana) and data visualization platforms (e.g., Looker Studio, Power BI).
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Strong organizational and time-management skills to prioritize tasks and manage resources effectively.
• Exceptional written and verbal communication skills, with the ability to convey complex information clearly and concisely.
• Experience with Process analysis, Optimization and processes improvement or process automation.

Requirements

• Demonstrated ability to lead and develop a team, including performance management, coaching, and mentoring.
• Experience in stakeholder management and conflict resolution.
• Experience in project management.

Benefits

• Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.
• Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.
• Company-issued laptop, remote setup stipend, and co-working budget.
• Flexible schedules and location.
• Ample paid time off, in addition to local public holidays.
• Enhanced parental leave.
• Health & retirement benefits.
• Annual learning & development budget.
• Annual workaways and regular virtual & in-person socials.
• Opportunity to contribute to groundbreaking projects that shape the future of work.

Note: Some benefits may vary depending on location and role.

Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.