Process Analyst
Rootshell Inc
Process Analyst
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking a Process Analyst for one of our clients.
Key Responsibilities:
Customer Success Operations
- Support customer renewal, retention, and expansion initiatives across accounts.
- Track and manage renewal pipelines, churn risks, and customer lifecycle activities.
- Assist CSM teams in identifying upsell and cross-sell opportunities.
- Help standardize customer engagement and retention processes.
Business Analysis & Requirements Gathering
- Gather and document business requirements related to:
- Renewals
- Contract terminations
- Retention workflows
- Expansion opportunities
- Customer success processes
- Translate business needs into actionable workflows and system improvements.
- Create process documentation, BRDs, user stories, and operational requirements.
Process Improvement & Playbooks
- Develop and optimize customer success playbooks and operational procedures.
- Improve customer onboarding, renewal, and escalation workflows.
- Identify process gaps and recommend scalable solutions.
- Support automation initiatives within CS operations.
Stakeholder Coordination
- Collaborate with Customer Success, Sales, Product, Finance, and Operations teams.
- Coordinate cross-functional initiatives and track project deliverables.
- Prepare reports, dashboards, and status updates for leadership.
Reporting & Analytics
- Monitor customer health metrics, retention KPIs, and renewal trends.
- Analyze churn drivers and customer engagement data.
- Support reporting through Salesforce, Gainsight, or other CS tools.
With regards,
Naveen | Sr. Talent Acquisition
Rootshell Enterprise Technologies Inc.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Process Analyst in United States vacancy
- ...and cybersecurity industries.We are seeking a Operations Project Analyst to join our Security and Electronic Systems (SES) business Unit... ...enclave specific.Analyze, document, and implement changes to processes and procedures.Develop process flow diagrams to depict current...SuggestedLocal area
$96.8k - $145.2k
...toward causes you care about—locally and globally. Come make an impact every day at Zebra.What We're Looking For:The Business Process Analyst will play a critical role in optimizing supply chain operations through strategic process improvements. This position involves...SuggestedFull timeSummer workLocal areaFlexible hours$74.66k - $134.38k
...of America)Please review the following job description:Support process improvement initiatives, engineers, and leads. Gather process requirements... ..., instruct, direct, and check the work of other business analysts. Act independently or as a member of a project team to consult...SuggestedFull timePart timeWork at officeRelocationShift workDay shift- Company DescriptionIDEALFORCE has a CONTRACT-TO-HIRE position available immediately for an IT Auditor to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if ...SuggestedContract workWork at officeLocal areaImmediate start
$77.6k - $176k
Governance Process AnalystThe Opportunity: As a Governance Process Analyst on our Enterprise Data Governance team, you will help operationalize and continuously improve business processes that safeguard the company's highest-value data assets. Working alongside governance...SuggestedFull timeContract workPart timeWork at officeLocal areaRemote work- ...join us and help build a better financial future for millions of people.About the Role:We are seeking a highly motivated AI Process Improvement Analyst to join our high-performing team within the Business Operations Department. Over the past 9 years, Upgrade has grown...Work at officeLocal areaRemote workWorldwideFlexible hours3 days per week
- Process AnalystJob Level: W2T Consultant Job Location: Hybrid- Onsite- Local CandidatesTravel Expectations: NoneJob Classification: Temporary (W2T) Contractor (1099)Join Centric Consulting - A Culture You’ll Love At Centric Consulting, we've cultivated a unique approach...Full timeTemporary workFor contractorsLocal areaImmediate startRemote workFlexible hours
- ...services/solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability... ...website at DescriptionProSidian Seeks a Business Process Analyst (Portal Enablement) | Human Capital Technology Support - Self-Service...Full timeContract workTemporary workFor contractorsH1bWork at officeFlexible hours
$120k - $160k
...team of experienced military, technical, and operations research analysts is skilled in evaluating military problems, identifying the... ...superiority in the future. We have a near‑term need for a Business Process Analyst to provide onsite support to the SSIPM Front Office...Work at officeFlexible hours$86k - $138k
ResponsibilitiesPeraton is seeking an experienced Case Management - Mid-level Process Assurance Analyst for its' Federal Strategic Cyber sector.Location: Washington, DC, DHS HQ (On-Site, Full-time)As the nation’s risk adviser, we (CISA) help our partners strengthen their...Full timeContract workShift work$92.3k - $166.85k
The Leidos Intelligence Group has an opening for a Business Process Analyst who is seeking a rewarding and challenging opportunity for an Intelligence Community (IC) customer in Northern Virginia. This is a new position with tremendous opportunity for personal and professional...Full time- Job ID: 19658376Reference Number: 23-00859Title: Celonis Business Process AnalystLocation: Iselin, NJ, 08830Posted Date: 2023-05-09Company: HAN Staffing Profile: Celonis certified technical consultants for dashboard building, KIP development, EMS development, etc. Skillset...
- ...through formal training programs.Job DescriptionAWD- Senior Business Process AnalystProvide primary process support for CorSo EP to one or... ...& reporting) as required, and other business and process analysts to facilitate requirements definitionDevelop process maps and provide...
$113k - $188k
...Management ConsultingTravel Required:NoneClearance Required:Ability to Obtain Public TrustWhat You Will Do:The Senior Business Process Analyst Lead serves as the functional lead for business process discovery, analysis, process improvement, and target-state design activities...Full timeWork at officeFlexible hours- ...supporting critical business operations through technology, data, and process improvement. Partner with business leaders and internal teams... ...THEY OFFER YOUGreat opportunity for an early-career Business Analyst, Systems Analyst, or Operations Analyst to gain enterprise-...Work at office
- We are looking for an experienced Business Process Consultant to support a major program initiative in Tallahassee, Florida. This is a Long-term Contract opportunity for a detail-oriented individual who can connect operational needs with technology strategies, helping teams...Long term contractImmediate start
$104k - $166k
ResponsibilitiesPeraton is seeking an Advisory‑level Business Process Analyst to support mission‑critical operations across our national security portfolio onsite in Annapolis Junction, MD. In this senior advisory role, you will lead enterprise and program-level process...Contract workShift work$89.3k - $165.8k
...through connecting and protecting our customers with inventive electrical solutions.Join our high-performing team as an ERP Business Process Analyst - Supply Chain on our exciting journey to transform our ERP foundation through implementing a modern, best-in-class ERP...Minimum wageFull timeTemporary workWork at officeLocal areaFlexible hours- The AI Process Analyst is a member of the AI team and works directly with business units to deliver practical generative AI solutions that support real business outcomes. This role focuses on taking defined business processes and use cases and turning them into working...Full time
- Overview· Performs analysis to understand client transactions in order to create process improvements.· Reviews and standardizes content as well as tailors material for specific situation.· Creates content for high-end (difficult/complex) topics.· Conducts/facilitates training...
- ..., business stakeholders, and technology colleagues to simplify processes, improve accounting flows, strengthen financial controls, and identify... ...What You Will AchieveAs an Inventory and Capital CoE Processes Analyst, you will support the transformation and optimization of...Full timeWork at office
- ...Authority. The job duties and essential functions may be changed at the discretion of the General Manager.GeneralJob Title:Process Control Analyst IIJob Code:P0579Supervises Directly:NoNew or Revised:RevisedRegular or At-Will:At-WillDate Last Revised:6/16/2025Exempt or...Contract workFor contractorsWork at office
- Intelligence Consulting Enterprise Solutions, Inc. is looking for a Business Process AnalystDescription: Join ICES on a new contract impacting national security as a Business Process Analyst. These positions are located in Springfield, VA. All positions require an active...Contract work
- ...ApplicationsEmail: ****@*****.*** 25-30/h depending on experiencePURPOSE The Quality Control Analytical In-Process (QCA-IP) Analyst is responsible for performing analytical test methods on in-process intermediates and varying stages of drug products...
$115k - $120k
...passionate about developing your career while helping others along the way, come join the Broadridge team.As the Senior Process Transformation Analyst, you will work on some of Broadridge’s highest-priority transformation initiatives, partnering directly with business...Full timeLocal area$10k
The Opportunity:The Global Business Process Management Group is looking for a Business Process Analyst to help drive measurable business process improvements aligned with Global Private Client Group (PCG) goals. The Business Process Analyst works cross-functionally within...Work at officeWork from home- ...team of experienced military, technical, and operations research analysts is skilled in evaluating military problems, identifying the... ...superiority in the future.We have an immediate need for a Business Process Transformation Analyst to provide onsite support out of the...Work at officeImmediate startFlexible hours
- ...impact on the world around you and accelerate your career in areas that energize and excite you. Primary Purpose: TheSr Business Process Analyst is responsible for driving global process excellence throughout the supply chain by developing, streamlining and implementing...Work experience placement
$100k - $110k
...collaboration, and accelerated intelligence.Learn about the Danaher Business System which makes everything possible.The AI Process Automation Analyst is responsible for identification of automation opportunities through process walkthroughs and data analysis,...Hourly payFull timeRemote workWork from homeFlexible hoursNight shift$120k - $152k
As Sr. Business Process Analyst I, your primary responsibility will be to develop good relationships with all your customers in order to better understand their requirements. Once you have identified those requirements you will then be responsible to work hand in hand with...Full timeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Process Analyst. Be the first to apply!
Related searches
- process analyst United States
- business process improvement analyst United States
- process quality analyst United States
- senior process analyst United States
- business process analyst United States
- senior business process analyst United States
- senior process improvement analyst
- process analyst
- business process improvement analyst
- process quality analyst