FIELD TECH LEVEL 3

Description The Field Mechanic / Level 3 is the senior diagnostic and field-service technician for the rental fleet. This position independently resolves complex mechanical, hydraulic, electrical, electronic, emissions, and drive-system problems in the shop and at customer locations. The technician supports a dirt-heavy fleet while maintaining advanced competence on aerial and material-handling equipment and serves as a technical resource for other mechanics. Requirements Duties & Responsibilities Independently perform advanced diagnosis and repair of skid steers, compact track loaders, mini excavators, telehandlers, aerial lifts, attachments, and related rental equipment in the shop and in the field. Diagnose complex diesel engine, aftertreatment, hydraulic, hydrostatic, electrical, CAN-bus, electronic control, final-drive, undercarriage, steering, brake, and structural concerns. Use manufacturer diagnostic software, service information, fault histories, live data, wiring diagrams, hydraulic schematics, pressure and flow testing, and systematic troubleshooting procedures. Diagnose and verify aerial-equipment safety systems, interlocks, emergency-lowering systems, platform and ground controls, load-sensing systems, and related functions within completed training and authorization. Manage field-service calls, onsite installations, breakdown response, repairs, maintenance, testing, and the safe return of equipment to service. Determine whether equipment can be safely repaired onsite, must be restricted from operation, or must be transported to the shop. Communicate professionally with customers when arriving and departing and explain findings, equipment status, limitations, and next steps without making unauthorized commitments. Create clear, complete work orders that document the reported problem, diagnostic process, measurements, root cause, repair, parts, labor, and final verification. Mentor Level 1 and Level 2 technicians, assist with difficult repairs, and help reinforce safe, consistent diagnostic practices. Participate in and maintain assigned manufacturer, safety, aerial, and technical training. Qualifications Typically, five or more years of verifiable heavy-equipment, construction-equipment, agricultural-equipment, or rental-equipment experience, including independent field diagnosis; demonstrated competency is required regardless of years. Documented manufacturer, dealer, technical-school, or industry training relevant to assigned equipment; additional certifications may be required after hire. Advanced ability to interpret wiring diagrams, hydraulic schematics, diagnostic flowcharts, service data, fault codes, and live operating information. Strong customer communication, documentation, time-management, and independent decision-making skills. Valid driver license, clean driving record acceptable to company insurance requirements, and ability to obtain a TWIC card when required. Ability to safely operate a field-service vehicle and maintain assigned inventory, tools, fluids, parts, and records. Core Technical Competencies Advanced electrical, electronic, CAN-bus, hydraulic, hydrostatic, diesel, emissions, and powertrain diagnosis. Hydraulic pressure and flow testing, electrical voltage-drop and circuit testing, scan-tool analysis, and root-cause verification. Dirt-equipment undercarriage, final-drive, attachment, coupler, pin and bushing, auxiliary-hydraulic, and structural evaluation. Aerial and telehandler safety circuits, controls, interlocks, emergency systems, and operational testing. Safe field repair planning, machine recovery coordination, jobsite hazard assessment, and equipment removal-from-service decisions. Technical coaching and verification of completed repairs performed by less-experienced technicians. Tools and Equipment Employee provides a professional personal hand-tool set appropriate for advanced equipment and field repairs, based on the company tool list. HFI Rentals provides field-service vehicle; diagnostic computers and software; hydraulic, electrical, lifting, rigging, welding, recovery, specialty, manufacturer-specific, and high-torque tools; and required safety equipment. The technician is responsible for the care, inventory, inspection, and secure storage of assigned company tools and equipment. Work Environment Safety is # 1 importance, and policies must be adhered to all times. Exposure to heavy machinery and diesel-powered equipment in operation. Exposure to outdoor environment and working in varying weather conditions. Personal Protective Equipment (PPE) must be worn as needed. Lifting heavy parts and materials is required. #J-18808-Ljbffr Herin Family Rentals LLC