ASSISTANT DIRECTOR OF DINING SERVICES, HEALTHCARE

Salary: $75,000-79,000 per year

Other Forms of Compensation: Up to $2,500 annually 

Schedule: Full time; primarily Monday through Friday, 9am-5pm with rotating weekends.

TouchPoint, Support Services,  provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As the Assistant Director of Dining Services, you will support the daily operations of food and nutrition services within a hospital environment. This role oversees multiple service areas, including the retail café, physician lounge, catering, and patient dining services. You will partner with department leadership to deliver exceptional food quality, patient satisfaction, and guest experience while leading and developing a high-performing team. Responsibilities include operational oversight, client relations, staff development, financial performance, and ensuring service excellence across all dining programs.

Essential Duties and Responsibilities: 

• Support the day-to-day management of retail dining, physician dining, catering, and patient meal service operations.
• Partner with the Executive Chef and leadership team to ensure high-quality food production, presentation, and service.
• Assist in the development and implementation of innovative culinary and dining programs.
• Promote outstanding patient, guest, and client satisfaction through exceptional service standards.
• Recruit, train, coach, and develop frontline associates and supervisors.
• Foster a positive team culture focused on engagement, accountability, and continuous improvement.
• Monitor operational performance and support department financial goals, including labor, food cost, and budget management.
• Build and maintain strong relationships with hospital leadership, clinical partners, and clients.
• Ensure compliance with all food safety, sanitation, regulatory, and company standards.
• Support special events, catering functions, and departmental initiatives as needed.
• Perform other duties as assigned.

Qualifications: 

• 3-5 years of food service management experience preferably in healthcare dining, patient services, or hospital dining
• Experience leading operations in healthcare, restaurants, hotels, corporate dining, higher education, military, or other large-scale food service environments.
• Proven ability to lead, coach, and develop teams in a fast-paced setting.
• Strong communication, customer service, and relationship-building skills.
• Financial management experience, including budgeting, labor management, and cost controls.
• Strong business acumen with the ability to drive operational results.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and internet-based systems

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Associates at Touchpoint are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1573397

TouchPoint

PASCHA A BELNAVIS

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