Principal Solutions Architect

Role Description

We are looking for a Principal Solutions Architect to serve as a trusted technical advisor to our most strategic enterprise customers and prospects. This is a high-visibility role where you will be the technical voice in the room with CTOs, CPOs, and engineering leadership, translating Badge's platform into solutions that map directly to business outcomes.

• Lead executive-level discovery sessions with CTOs, CPOs, and VPs of Engineering to understand prospect architecture, business goals, and integration requirements.
• Own the technical narrative throughout the pre-sales cycle, including live demos, proof-of-concept scoping, and solution presentations to senior stakeholders.
• Lead complex technical scoping for enterprise integrations and migrations during the pre-sales phase, where ownership, data readiness, and sequencing are ambiguous.
• Identify blockers, map critical paths, and drive alignment across engineering teams on both sides of a deal.
• Design integration architectures and onboarding workflows tailored to specific customer constraints, and hand off cleanly to Customer Success at contract close.
• Respond to RFPs and technical questionnaires with detailed, accurate information about Badge's capabilities.
• Surface pre-sales insights with Product and Engineering to improve the platform and onboarding experience.
• Partner with Sales leadership on strategic accounts as a peer to customer engineering leadership throughout the pre-sales cycle.

Qualifications

• Based in the Northeast corridor for proximity to key customers and prospects, with occasional travel to customer sites and industry events.
• 5 to 8 years of experience in Solutions Architecture, Sales Engineering, or senior customer-facing technical roles in B2B SaaS.
• Track record of owning technical sales cycles end-to-end, collaborating closely with account executives and sales leadership on demos, POCs, and RFP responses.
• Demonstrated experience engaging with CTO, CPO, and VP-level stakeholders.
• Proven ability to scope and drive complex enterprise integrations or migrations where the technical landscape was not clean or well-documented coming in.
• Strong executive presence with the ability to adapt your message for engineering teams and business leadership alike.
• Solid understanding of REST APIs, webhooks, and modern integration patterns.
• Experience with mobile development concepts and mobile platform ecosystems (iOS/Android).
• Familiarity with enterprise software architectures, cloud platforms (AWS, Azure, GCP), and SaaS integrations.
• Based on the East Coast. This role involves regular travel to customer sites and industry events in the region.

Preferred Qualifications

• Experience in payments, fintech, marketing technology, loyalty systems, or retail technology.
• Background in platforms with complex data ownership and multi-stakeholder environments.
• Familiarity with CRM systems (Salesforce) and sales engagement tools.
• Understanding of enterprise security, compliance standards, and data privacy regulations.
• Bachelor's degree in Computer Science, Engineering, or a related technical field.

Benefits

• Competitive base salary plus commission/bonus tied to Sales team performance.
• Equity package with significant upside potential.
• Comprehensive benefits including health, dental, and vision.
• Flexible PTO and remote-first culture.
• Direct access to product and engineering leadership.
• Opportunity to become a recognized expert in a fast-growing mobile engagement category.

Success Metrics

• Contribution to Sales team quota attainment.
• Customer satisfaction scores across technical interactions, demos, and executive engagements.
• Customer onboarding and implementation success metrics.

Salary: $160,000 - $195,000 a year