Supervisor, Revenue Cycle Systems

Role Description

The Supervisor, Revenue Cycle Systems and Analytics manages the day-to-day operations of the Exact Sciences Laboratories Systems team. The primary responsibilities include:

• Providing supervision, hiring, training, and coaching.
• Managing workloads and handling escalated concerns related to revenue cycle systems and analytics.
• Maintaining accurate data reporting and being responsible for metrics and productivity measures.
• Facilitating contract implementation and revenue pull-through activities with internal and external parties.
• Ensuring billing and payment processes are efficient, timely, and compliant with corporate goals, contracts, and regulations.

This position is remote.

Qualifications

• Bachelor’s degree in Information Systems, Finance, Business, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.
• 3+ years of experience in the medical revenue cycle function to include third party payer experience.
• 3+ years of experience working in the medical/healthcare billing area; with strong, demonstrated knowledge of Epic Resolute systems.
• 3+ years of experience working with a third-party billing service provider or revenue cycle management software.
• 2+ years of experience in a position with responsibility leading direct reports, including leadership roles.
• 5+ years of experience working in a customer service environment specialized in providing an exceptional customer experience.
• Demonstrated knowledge of medical coding including ICD-9, ICD-10, CPT, and HCPCS coding.
• Demonstrated knowledge of Explanation of Benefits (EOB) and ability to read and interpret EOB for all payers.
• Demonstrated understanding of ASC X12 (ANSI) claims adjustment and remark codes.
• Knowledge of Medicare billing regulations and reimbursement methodologies.
• Authorization to work in the United States without sponsorship.
• Demonstrated understanding of content development, facilitation, and evaluation of training.
• Strong computer skills including internet navigation, use of virtual meeting platforms, and Microsoft Office programs.
• Ability to perform the Essential Duties of the position with or without accommodation.

Requirements

• Strong analytical, critical thinking, and forecasting skills.
• Excellent written and verbal English communication skills.
• Ability to work independently and manage multiple priorities/projects.
• Ability to create and maintain logs/charts in an accurate and organized manner.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Regular and reliable attendance.
• Ability to work normal schedule of Monday through Friday during normal business hours.
• Ability to work in front of a computer screen and/or perform typing for approximately 80% of a typical working day.

Benefits

• Paid time off (including days for vacation, holidays, volunteering, and personal time).
• Paid leave for parents and caregivers.
• Retirement savings plan.
• Wellness support.
• Health benefits including medical, prescription drug, dental, and vision coverage.