Clerical Coordinator

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted “Best Place to Work” for 7 years in a row! We are searching for a talented Clerical Coordinator Hours: 32 hrs Shift: Evening shift, 3:00pm – 11:30pm with weekend and holiday rotation Location: St. Luke’s Hospital – New Bedford, MA A Career At Southcoast Health Offers You A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Position reports to the Emergency Department Manager and Team Leader designee. Provide clerical support for initiation, organization and completion of patient’s medical record and unit functions. Greet and serve as a patient liaison to the Emergency Department upon patient arrival and their stay in the department. Handle all interdepartmental calls/requests to coordinate admissions, transfers and discharges. Enter consultations timely and accurately to facilitate medical decision‑making. Orient and train new employees in same role and cross‑train additional ancillary staff. Responsible for resolving a variety of questions, discrepancies, problems and inquiries within scope of responsibility. Provide patient support services based on department needs with support services. Plan, organize and direct all unit activities within the unit coordinator function. Qualifications Completion of four years of high school plus specialized courses and training. Computer skills including knowledge of electronic medical record system and related secretarial skills preferred. Must be fully vaccinated against seasonal influenza and the COVID‑19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. Compensation Pay rate will be determined based on level of experience. Pay Range USD $17.68 – $25.46 /hr. Rotation Schedule Requirement Every other #J-18808-Ljbffr Southcoast Health