Optum (LHI) - Admin/ Medical Assistant Anchorage, AK (Tom)

MSS is seeking to contract an Administrative Assistant to assist practitioners in performing Compensation & Pension Exams (C&P) for our military Veterans at various sites throughout the USA.

• Length: one year with the option to extend
• Start Date: Sept 1
• Hours: Mon-Fri, 8a-4p unless otherwise noted; Full Time/40 hours per week
• Location: Anchorage, AK
• Pay: TOP HOURLY RATE

Contract Description

Assist Practitioners by performing as a CHAPERONE during the exams. These exams are one-time, non-treatment compensation and pension exams for Veterans. Job responsibilities will include performing ancillary and administrative duties including greeting Veterans, effectively managing office functions, ensuring exam entry is complete, answering the phone, keeping supply inventory current, and other duties as assigned.

Administrative Assistant

Greet the Veterans and show them to the exam room.

Be present in the exam room with the Practitioner as a chaperone for all exams on site.

Report any no-shows of Veterans to client.

Keep the facility tidy.

Obtain ancillary results from the practitioners.

Track completed and pending exams to ensure they are submitted within 48 hours via the Provider Portal.

Education/Qualifications

• Qualified candidates must possess a welcoming, friendly, and professional disposition as Admin is the first person to be seen by the Veteran upon entering the facility for an appointment.
• Prefer medical office, patient interaction experience, but not required.
• Qualified candidates must possess organizational and problem-solving skills, exceptional communication, and customer service skills with a strong attention to detail.
• Individuals must be able to work independently and as part of a team, have good interpersonal skills, and a willingness to be flexible and adapt to changing situations.
• Candidates must possess basic computer skills. This job may require sitting and standing for long periods of time, bending, twisting, and occasionally lifting more than 10 pounds.