Associate Director - Client Growth Partner (IT Consulting / Automotive)

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

The mission of Nagarro Client Growth Partner (CGP) is to strengthen and expand Nagarro's strategic relationships with existing customers by providing high-value trusted advice on digital transformations to c-suite executives within each client organization.

A strong CGP will be equally adept at engaging technology and business stakeholders, bringing insights on opportunities to accelerate productivity, growth, and resilience via technology-driven innovation and optimization.

Account Growth & Farming

• Own and expand relationships with strategic client accounts.
• Identify new opportunities for revenue growth within existing portfolios.

CXO Engagement

• Act as a trusted advisor, leading strategic discussions with senior executives to align technology investments with business goals.

Value Creation

• Drive conversations around productivity improvements, operational efficiency, and cost optimization, leveraging digital and AI-enabled solutions.

Customer Relations

• Stay close to the client's business priorities, challenges, and transformation journey to proactively propose relevant solutions.

Opportunity Management

• Collaborate with delivery and solution teams to shape proposals, craft value propositions, and position differentiated offerings.

AI Advocacy

• Confidently use AI/GenAI terminology to articulate how modern solutions can transform customer business outcomes.

Client Presence

• Maintain a regular onsite presence at client location (minimum twice a week) to foster deeper engagement and relationship-building.

Collaboration & Leadership

• Partner with internal practice, delivery, and sales teams to ensure client satisfaction and successful execution.

Qualifications

• 15 + years of experience in account management or similar roles in an IT consulting environment
• Established record of success in account farming, client relationship management, business development, consulting, and proactive client engagement, with a solid understanding of P&L ownership and financial management for accounts.
• Ability to engage and influence CXO-level stakeholders and drive business conversations beyond technology.
• Strong understanding of digital transformation trends, with the ability to frame AI/GenAI and cloud-native solutions in a business context.
• Hands-on experience in driving productivity, efficiency, and optimization programs for clients.
• Skilled in market research, account segmentation, and identifying proactive growth opportunities within client portfolios.
• Comfortable with regular onsite client interaction (at least once a week) to strengthen relationships working closely with stakeholders on the ground.
• Excellent communication, executive presence, and storytelling skills.
• Technical experience/background is a plus, but the ability to bridge business and technology is essential.

Why Join Us

• Play a key role in shaping strategic growth for top-tier clients.
• Be at the forefront of AI-led transformation and digital innovation.
• Work in a collaborative environment with global teams and cutting-edge solutions.
• Opportunity to directly impact customer success and organizational growth.

Additional Information

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.