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Service Desk Team Lead - Operations & Coaching

Metropolitan Government of Nashville & Davidson County

The Metropolitan Government of Nashville & Davidson County is looking for a Service Desk Team Lead to oversee operations at the 24x7 Tier 1 Service Desk. This role is essential for operational coordination, providing real-time support, and coaching analysts. The ideal candidate will have at least three years of experience in a Service Desk setting, demonstrated mentoring abilities, and strong technical troubleshooting skills. This position offers opportunities for continuous improvement and relationship building within the team. #J-18808-Ljbffr Metropolitan Government of Nashville & Davidson County

Vacancy posted 2 days ago
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