Service Desk Team Lead - Operations & Coaching
Metropolitan Government of Nashville & Davidson County
The Metropolitan Government of Nashville & Davidson County is looking for a Service Desk Team Lead to oversee operations at the 24x7 Tier 1 Service Desk. This role is essential for operational coordination, providing real-time support, and coaching analysts. The ideal candidate will have at least three years of experience in a Service Desk setting, demonstrated mentoring abilities, and strong technical troubleshooting skills. This position offers opportunities for continuous improvement and relationship building within the team. #J-18808-Ljbffr Metropolitan Government of Nashville & Davidson County
- ...analysts, ensuring that every operator adheres to strict Standard... ...enforcement partners. The Supervisor leads a team of operators, ensuring... ...center operators Provide coaching, feedback, and performance... ...Familiarity with federal documentation standards ITCON ServicesOperationsShift workNight shiftRotating shift
- ...environments. The world's leading enterprises and public... ...trust DXC to deliver services across the Enterprise Technology... ...customers to modernize operations and accelerate... ...Center Supervisor to lead a team of Customer Service... ...Supervise, coach, and develop a team of...OperationsWork at officeRemote work
$54k
...meet quality, productivity, and service-level expectations. You'll conduct regular coaching sessions, address performance... ...Nashville location. The center operates 24/7; therefore, candidates must... ...successfully. - Supervisory or team lead experience in a remote contact...OperationsMinimum wageFull timeContract workTemporary workWork experience placementWork at officeRemote workShift work- ...DATA is seeking a Call Center Manager to lead operations in Nashville, Tennessee (US-TN).... ...specifications, productivity, quality, and customer‑service standards; contribute information and... ..., orienting, training, assigning, coaching, counseling, and disciplining employees...OperationsContract workWork at office
- ...Client Accounting Services Supervisor Who: An experienced... ...Oversee daily accounting operations, manage month-end close, review team work, provide advisory... ...financial statements, providing coaching and development.... ...Mentor CAS team members and lead training initiatives....OperationsFull timeWork at officeImmediate start
- ...Area of Expertise: Retail Operations Job Requisition: 50417... ...with the management team, all associates in the... ...End operations including Service Center, Self-Checkout... ...accounted for; provide coaching for associates to recognize... ...preferred Ability to lead and manage a team...OperationsLocal areaFlexible hours
- ...on the floor and manage daily service operations. Reporting directly to the... ...of leadership for the floor team, ensuring staff are performing... ...RESPONSIBILITIES: Floor & Guest Operations Lead the service team during... ...shifts. Provide on-the-spot coaching, feedback, and support to...OperationsShift work
- ...reliable support to company operations, maintaining and creating procedures... ...growth and success of our team to support our mission of... ...supervising staff. Maintains office services by organizing office... ...office staff job results by coaching, counseling, and disciplining...OperationsWork at officeFlexible hours
$195k - $257.5k
...is one of the world’s leading internet financial platform... ...a dynamic engineering teams, including requirements... ...-facing experiences, services, and systems. Provide... ..., engage, retain, coach and performance manage... ...production incidents of our operations Contribute to engineering...OperationsRemote workFlexible hours- ...travel advisors, and partners. The successful candidate will be responsible for leading the service organization, coaching team members, resolving escalated customer issues, and driving operational improvements. A key aspect of the role is the ability to understand the...OperationsRemote work
$84.9k - $154.5k
The Service Desk Lead provides supervisory and operational leadership for the company’s service desk functions. This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point...OperationsContract workWork at officeShift work- ...The Food Service Manager at Northwest Correctional Facility... ...and manages dining operations where customers order prepared... ...Leadership Use Aramark's coaching model to engage and develop team members to their fullest... ...client expectations Plan and lead daily team briefings...Operations
$72k - $130k
...on eco-friendly, green products and services to customers Participation in ongoing sales training and coaching camps on a weekly basis Team building and mentorship The Qualifications... ...for roles in sales, marketing, tech, operations, and customer service. If you’re...OperationsHourly payWeekly payFull timeWork at officeImmediate startRelocationRelocation package- ...Service Sales Manager page is loaded## Service Sales... ...Manager is responsible for leading, developing, and... ...supports the service sales team to drive sustainable revenue... ....* Recruit, train, coach, and develop high‐performing... ....* Collaborate with operations and leadership to...OperationsWork at officeLocal areaNight shift
- ...Automotive Service Manager Express Oil Change &... ...locations across 21 states, leading our industry through... ...values to support operations in the service department... ...a highly-motivated team environment, and working... ...efficiently developing and coaching team members, and...Operations
- ...what it means to cook—and lead—with purpose in... ...Employer paid therapy, coaching, and mental health resource... ...excellence within your team. You enjoy being on the... ...shine through in every service. This is a unique opportunity... ...daily restaurant operations — from guest experience...OperationsTemporary workLocal areaAll shiftsShift work
$16 per hour
...pursued. We are growing our team and looking for those interested... ...with a passion for guest service for our depot in the Nashville... ...reporting directly to the Branch's Operations Manager, with the goal of... ...~ Continuous training and coaching to develop the skills that matter...OperationsHourly payTemporary workNight shiftWeekend work- Organization: Neonatal Services Job Summary Be part of... ...bed specialty unit—and lead the neonatal vascular access... ..., resource allocation, operational plans, and policies for... ...development, and team management while integrating... ...through influence and coaching. People Management (...OperationsTemporary workWork experience placementFlexible hours
- ...North Mississippi. Come join a team where our mission is simple... ...The Rental Sales Manager coaches and develops branch level... ...sell products, solutions, and services Analyze rates, lead charge to ensure premium... ...frequent hand use for typing, operating the phone, handling...Temporary work
$80k - $95k
...PLUMBING SERVICE MANAGER Lead a Winning Team. Drive Growth. Loudon, TN $80,000–$95,000 Base Salary + Performance... ...the type of person who thrives on coaching others, hitting goals, improving... ..., you'll lead the day-to-day operations of our residential service department...OperationsWork at office- ...companies in the country. LAZ operates hundreds of thousands of... ...us today! LAZ Hospitality Services is a unique team within LAZ Parking dedicated... ...directing the activities of Shift Leads and frontline staff. Ensure... ...and facilitate coaching conversations with employees...OperationsWork experience placementWork at officeLocal areaShift work
$54k
...Responsible for overseeing the daily operations of the front desk; ensuring excellent guest service, smooth check‑in/out processes,... ...housekeeping and maintenance teams to ensure room readiness and... ...staff performance and provides coaching and feedback. Recruits, trains,...OperationsWork at officeFlexible hours$60k - $250k
...organization, managing sales, manufacturing, transportation, operations, and customer service. This allows our sales representatives to sell with... ...materials and sales tools Product and product training Coaching and ongoing support A professional, performance-based...OperationsHourly payContract workTemporary workFor contractorsWork at officeFlexible hours- ...Description As a Food Service Site Manager you will... ...a $1M in revenue to meet operating and financial goals, client... ...will: Use Aramark's coaching model to engage and develop team members to their fullest... ...Plan and lead daily team briefings...OperationsContract work
$70k - $110k
...with the training, tools, content, and coaching required to drive team development, performance consistency... ...is an individual contributor role, operating in a fast‑paced environment with... ...internet speed, please check with your service provider. Note: For call center...OperationsSecond jobRemote work- ...uniform rental and facility service solutions for... ...hard work. Come join a team that always delivers!... ...offers consistent 1:1 coaching, ongoing sales learning... ...Prospect and qualify leads across a defined territory... ...Collaborate with service and operations teams to ensure seamless...OperationsFull timeShift workDay shift
- ...culture that powers it. You will lead a talented team, champion world class... ...building teams, modernizing operations, and delivering measurable... ...compliance. Driving customer service culture at every level and... ...plant leadership through coaching, mentoring and driving a team...OperationsWork at office
- ...support the General Manager by providing coaching to the team and creating a fun, inviting work... ...Restaurant Manager will manage the daily operations and staff of the restaurant. The... ...restaurant with excellent food quality, service and cleanliness, driving teamwork and...OperationsTemporary work
- ...Shift 2nd Shift Description Lead, coach and train a team, providing professional development through ongoing coaching. Safety is of the utmost... ...mathematical and analytical skills. General knowledge of plant operations, food safety regulations, OSHA guidelines, GMPs and HACCP...OperationsWeekly payTemporary workShift workAfternoon shift
- ...empowerment for guests and team members alike. Why You’... ...-Day Impact Inspire & Lead Recruit, train, and... ...consistent feedback and coaching to elevate performance... ...professionalism, and personalized service. Foster a welcoming... ...people as possible. Operational Excellence Oversee...OperationsLocal areaFlexible hoursWeekend workAfternoon shift
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