Retirement Services Communications Manager

Join Voya's Business Communications Team

Together we fight for everyone's opportunity for a better financial future. We will do this together with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with and those we acquire throughout our lives are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage Apply Now

Communications Senior Manager Role

The Communications Senior Manager role owns end-to-end communications responsibility for a dedicated line of business, working alongside peer communications leads for Voya's businesses across Investment Management and Workplace Solutions. This experienced professional will report to the head of Business Communications as part of Voya's Brand & Communications organization.

Profile Description

• Serves as a trusted advisor and communications counselor to business line leader and members of their executive team, including product, distribution, client engagement and operations leaders.
• Constructs and maintains strategic communications plan and calendar that is aligned with business; oversees execution through media relations, executive communications internal and external messaging development, and select owned content creation via social media.
• Complements and closely collaborates with Marketing, Brand and Communications colleagues, including those focused on Wealth Management, Investment Management, Employee Benefits, Technology, and Corporate communications; ensures brand consistency and alignment with other communications taking place.
• Conducts media relations (with all types of press), prepares and briefs leaders for media engagements, and serves as media contact and spokesperson for the company when needed.
• Devises and drafts proactive and reactive messaging for use with media, employees and other business stakeholder groups (including press releases, statements, Q&A, related internal content, social content); works with internal partners to ensure accuracy and conformance to legal and other requirements.
• Assists in the management of large internal meetings, such as employee town halls.
• Remains informed on peer communications landscape and communications best practices; proactively spearheads implementation of new communications approaches based on this knowledge.
• Other duties and projects as assigned.

Knowledge & Experience

• 6-plus years of experience managing communications.
• Exceptional track record of developing and implementing successful communication strategies.
• Ability to independently manage large-scale projects/campaigns with limited supervision.
• Demonstrated leadership, achievement, and excellence in a world-class organization.
• Proven experience partnering with senior business unit and Retirement industry leaders.
• Excellent organizational skills with strong attention to detail.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Seasoned strategic thinker with excellent writing, listening, presentation, and communications skills.
• Bachelor's degree in Communications, English, Journalism or related field.

$130,000 - $150,000

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

• Health, dental, vision and life insurance plans
• 401(k) Savings plan with generous company matching contributions (up to 6%)
• Voya Retirement Plan employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time 40 hours per calendar year

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.