Director, Clinical Services

Director, Clinical Services – Hospital Programs

The Director, Clinical Services (DCS) – Hospital Programs is the senior clinical leader accountable for quality, safety, and regulatory readiness across DaVita's hospital and acute care partnerships. This role drives clinical excellence across inpatient dialysis, hospital-based programs, and physician-aligned care models by leading safety response, developing clinical leaders, and executing division-wide clinical strategy.

This leader partners closely with hospital executives, physician groups, operations, and DaVita divisional leadership to ensure consistent, compliant, and high-performing hospital programs while advancing patient outcomes and clinical reliability at scale.

Registered Nurse (RN) license required

Core Accountabilities

Hospital Safety, Regulatory & Survey Readiness

• Owns hospital-based safety readiness, including CMS, CLUE, Joint Commission, and hospital credentialing requirements.
• Leads real-time response for serious safety events, Immediate Jeopardy surveys, and high-risk regulatory issues across hospital programs.
• Drives consistent execution of safety dashboards, incident response, and corrective action plans across all hospital sites.

Clinical Leadership & Talent Development

• Leads and coaches the Hospital Clinical Services leadership team (hospital-based clinical leaders, nurse managers, and regional clinical partners).
• Drives performance management, leadership capability, and succession planning for hospital clinical leaders.
• Intervenes directly in underperforming teams, high-risk relationships, or complex physician / hospital dynamics.

Hospital Performance & Outlier Management

• Identifies underperforming hospital programs (quality, safety, throughput, or experience) and deploys focused clinical recovery plans.
• Prioritizes resources and leadership attention based on risk, regulatory exposure, and patient impact.
• Partners with hospital operations and physician leadership to stabilize and elevate high-acuity programs.

Division-Level Clinical Strategy

• Owns the hospital clinical strategy for the division in partnership with the DVP and hospital operations leaders.
• Leads execution of hospital-focused clinical initiatives, quality improvement plans, and standardization across all hospital partnerships.
• Ensures initiatives translate into measurable improvement in patient outcomes, safety, and compliance.

Operating Model

• Acts as the clinical authority for hospital partnerships, balancing regulatory rigor with operational reality.
• Works in tight partnership with hospital executives, DaVita operations leaders, and physician groups.
• Provides visible, on-site leadership in high-risk or high-growth hospital programs.

Travel & Work Environment

• Regional travel up to 50%
• Evening and weekend availability as required for hospital or regulatory events
• On-site presence in hospitals 2–3 days per week

Required Qualifications

• Active Registered Nurse (RN) license
• Bachelor's degree in Nursing or related field (Master's preferred)
• 8–10+ years of clinical experience, with 4+ years in senior clinical leadership
• Deep experience with hospital-based care, acute services, or complex healthcare systems
• Strong command of regulatory, quality, and safety frameworks (CMS, Joint Commission, hospital accreditation)
• Proven ability to lead through complex stakeholder environments (hospitals, physicians, executives)
• Strong analytical, communication, and executive-level presentation skills
• Proficient in Excel, PowerPoint, Word, and Outlook

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.

• Clinical outcomes consistently ranked above the national average.

• Award-winning education and training across multiple career paths to help you reach your potential.

• Performance-based rewards based on stellar individual and team contributions.

• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.