Service Advisor/Writer

McGrath Family of Dealerships

Job Description

Service Advisor/Writer – McGrath Volkswagen Hyundai of Dubuque

Location: Dubuque, IA
Schedule: Full-Time | Monday – Saturday

About the Opportunity

McGrath VW Hyundai of Dubuque is seeking a customer-focused and detail-oriented Service Advisor to join our fast-paced service department. As part of the McGrath Family of Dealerships, we have built a reputation as Eastern Iowa’s trusted name in automotive sales and service by delivering exceptional customer experiences.

This role is ideal for someone who enjoys working with people, thrives in a high-energy environment, and wants to build a long-term career with opportunities for growth and advancement.

Requirements

• Previous Service Advisor or customer-facing experience preferred
• Strong communication and time management skills
• Friendly, organized, and professional demeanor
• Ability to multitask and manage multiple customers and repair orders
• Customer-first mindset with strong problem-solving abilities
• Professional appearance and positive attitude
• Valid driver’s license with a clean driving record
• Willingness to complete a pre-employment background check

What You’ll Do

• Greet and assist customers in the service lane with professionalism and care
• Guide customers through the service process with clear communication and support
• Write and manage repair orders while coordinating with technicians
• Present and sell recommended services and maintenance options
• Maintain consistent communication with customers throughout their visit
• Help ensure a smooth, organized, and productive service department

Physical & Work Environment

• Work performed at a desk and in the service lane
• Moderate noise level typical of a dealership environment
• Frequent movement throughout the dealership
• Occasionally lift or move objects up to 20 pounds
• Regular use of hands and fingers for typing and handling materials
• Clear communication required with customers and team members

What We Offer

• PTO starting Day 1
• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Career growth — 97% of promotions come from within
• Supportive, collaborative, and team-oriented culture

Take the Next Step

If you’re ready to grow your career and make a meaningful impact on the customer experience, apply today to join the team!

Get a glimpse of our culture thorough our videos!

IND2

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Service Advisor/Writer in Dubuque, IA vacancy

Service Advisor/Writer
...Job Description Job Description Service Advisor/Writer – McGrath Chevrolet of Dubuque Location: Dubuque, IA Schedule: Full-Time | Monday – Saturday About the Opportunity McGrath Chevrolet of Dubuque is seeking a customer-focused and detail-oriented Service...
Suggested
Full time
McGrath Family of Dealerships
Dubuque, IA
10 days ago
Automotive Service Writer
...Automotive Service Writer Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and customer satisfaction. As a family-owned dealership, we value teamwork, integrity, and providing an exceptional experience...
Suggested
Full time
Monday to Friday
Finnin Ford
Dubuque, IA
11 hours ago
Automotive Service Advisor
...Job Description Job Description We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining...
Suggested
Full time
Part time
Local area
Runde Chevrolet
East Dubuque, IL
6 days ago
Service Advisor
...centered environment, decades of customer loyalty, a top-performing service department, and a dedicated, growth-oriented culture,... ...Motors is excited to add customer-focused and motivated Service Advisors to our already outstanding and successful team. Compensation...
Suggested
Base plus commission
Richardson Motors
Dubuque, IA
26 days ago
Automotive Service Advisor
$35k - $65k
...the leading and fastest growing automotive service companies and come GROW with us. Job Description The Automotive Service Advisor, reporting to the Store Manager, will be responsible... ...2 years’ experience in a Service Advisor/Writer role Proven track record of exceeding...
Suggested
Temporary work
Brakes Plus
Dubuque, IA
3 days ago
Service Advisor
$20 - $32 per hour
...Service Advisor Express Employment Professionals 1 Positions ID: 14213903 Posted On 12/31/2024 Refreshed On 07/01/2026 Job Overview Do you any automotive experience? Apply now! Express Employment in Platteville has partnered with a growing company in...
Permanent employment
Full time
Temporary work
Part time
Work at office
Access Dubuque
Dubuque, IA
1 day ago
Blood Collection Staff - Customer Service
$18.22 per hour
...Join The American Red Cross When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection...
Temporary work
Work at office
Local area
Flexible hours
Night shift
Weekend work
Early shift
American Red Cross
Asbury, IA
1 day ago
Blood Collection Staff - Customer Service
$18.22 per hour
...for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup...
Temporary work
Work at office
Local area
Flexible hours
Night shift
Weekend work
Early shift
American Red Cross
Dubuque, IA
11 hours ago
Service Manager
...Job Title Service Manager Department Grocery FLSA Status Non‑Exempt General Function Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all...
Work experience placement
Seasonal work
Hy-Vee
Dubuque, IA
3 days ago
Service Supervisor
...experience by hiring the best employees and equipping them with the best technology. We’re looking for a people‑focused, results‑driven Service Supervisor to join our growing team. In this role, you’ll develop motivated, high‑performing employees and ensure our clients...
Cottingham & Butler
Dubuque, IA
4 days ago
Branch Service Representative - JFK (Bilingual-Spanish)
...Overview As a Branch Services Representative, you'll process transactions, assist members with account management, and educate them on products and services. You’ll also engage in cross-selling, conduct proactive outreach, and support branch operations while ensuring...
Dupaco Community Credit Union
Dubuque, IA
4 days ago
Retail Service Specialist
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager...
Local area
Flexible hours
Shift work
Night shift
O'Reilly Auto Enterprises, LLC
Dubuque, IA
2 days ago
Service Manager
...Service Manager Dubuque - DUBUQUE, IA 52001 Description Service Manager Why Join Us? At Bauer Built, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to make it better. Our 80...
Weekly pay
Temporary work
Bauer Built
Asbury, IA
11 hours ago
Customer Service Specialist
$18 - $23 per hour
...Customer Service Specialist Here at RiverStone Group, we have spent the last 125+ years working to be the best at what we do. Through our limestone aggregate products, we provide the foundation to connect people with their friends, families, and work. Although most...
Hourly pay
Full time
Seasonal work
Work at office
Monday to Friday
Day shift
RiverStone Group, Inc.
East Dubuque, IL
1 day ago
Assistant Service Center Manager
...Assistant Service Center Manager Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests...
Full time
Part time
Flexible hours
Afternoon shift
Valvoline
Asbury, IA
3 days ago
Author Account Manager
...values. Today Kendall Hunt continues to expand by growing its number of educational products, creating new companies and extending its services across the country and beyond. Through diversity and willingness to adapt to the ever-changing publishing industry, Kendall Hunt...
Base plus commission
Hourly pay
Temporary work
Immediate start
Work from home
Home office
Kendall Hunt Publishing
Dubuque, IA
7 days ago
Loan Servicing Specialist
...DuTrac Community Credit Union in Dubuque is seeking a full-time Loan Servicing Representative to enhance member experience and manage consumer loans. The ideal candidate will be organized, have excellent computer skills, and possess outstanding communication abilities....
Full time
DuTrac Community Credit Union
Dubuque, IA
1 day ago
Retail Service Specialist
...The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager...
Local area
Flexible hours
Shift work
Night shift
O'Reilly Auto Parts
Dubuque, IA
2 days ago
Service Center Representative
...them in working together toward a higher purpose. You’ll find new and unique ways to make a positive impact just by being you. In the Service Center Representative role, you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that...
Monday to Friday
Dupaco Community Credit Union
Dubuque, IA
11 hours ago
Member Services Coordinator
...Member Services Coordinator Dubuque, Iowa, United States Member Service Coordinator Location: Dubuque, IA (hybrid). What Our Member Service Coordinators Do and Why It's Important: Member Service Coordinators play a key role in delivering our advocacy services, serving...
Full time
Monday to Friday
Cottingham & Butler
Asbury, IA
3 days ago
Client Relationship Consultant
$20 - $23 per hour
...obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs. Builds and fosters relationships with clients through...
Temporary work
Local area
Relocation package
U.S. Bank
Dubuque, IA
1 day ago
Customer Service Advisor
...Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted advisor to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on...
Full time
Part time
Flexible hours
Afternoon shift
Valvoline
Asbury, IA
1 day ago
Member Services Representative
...Description If you are looking for a customer service-based position that has a variety of clerical duties, offers a flexible schedule, and the opportunity to work from home if desired, your search is over! Medical Associates Health Plans is looking for a...
Full time
Temporary work
Work at office
Immediate start
Work from home
Monday to Friday
Medical Associates
Dubuque, IA
1 day ago
Customer Service Associate - Full-Time & Part-Time
Panera Bread Job Opportunity Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Experienced sandwich makers, preparation team members, baristas, cashiers, and...
Hourly pay
Full time
Part time
Panera
Asbury, IA
1 day ago
CUSTOMER SERVICE SPECIALIST
...CUSTOMER SERVICE SPECIALIST Richland Center Shopping News (A Divison of WCI) 1 Positions ID: a968c7e16aecee42a6b1 Posted On 06/29/2026 Job Overview Primary Contact 74157 Ali Chapman HR Generalist , (***) ***-**** Phone Phone Phone Fax...
Full time
Access Dubuque
Dubuque, IA
4 days ago
Client Service Representative (CSR)
...Client Service Representative The Client Service Representative is responsible for carrying out various P&C activities related to the servicing and development of clients' insurance programs. Key Responsibilities: Prepare and process "special" Certificates...
Kunkel & Associates Inc
Asbury, IA
1 day ago
Customer Service Associate
...experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services....
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens Boots Alliance
Asbury, IA
3 days ago
Customer Service Associate I
...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions...
Contract work
Part time
Local area
Dollar Tree
Asbury, IA
2 days ago
Customer Service Advisor
...program and fair and honest values, we're here to help you reach every milestone. What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by...
Full time
Part time
Flexible hours
Afternoon shift
Valvoline
Dubuque, IA
11 hours ago
Client Service Representative
...Client Service Representative Cottingham & Butler/ SISCO 1 Positions ID: 4030548008 Posted On 02/11/2025 Refreshed On 07/01/2026 Job Overview What our Client Service Representatives do and why it’s important: Cottingham and Butler is growing and we...
Full time
Access Dubuque
Dubuque, IA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Advisor/Writer. Be the first to apply!