Executive Amenity Coordinator - NYC

Job Description

Job Description

Salary: $31 - $34/ hour

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

Manages daily operations of amenity spaces, delivering exceptional service to employees and guests through hospitality, event coordination, facility oversight, and operational support. Responsibilities include welcoming visitors, managing schedules and bookings, coordinating maintenance and vendors, overseeing inventory and office technology support, and ensuring smooth day-to-day operations in a professional office environment.

Job Responsibilities

• Deliver exceptional, personalized service to employees and guests throughout all interactions
• Manage amenity space schedules, bookings, and daily operations
• Coordinate check-in/check-out processes and provide guidance to visitors
• Maintain strong knowledge of amenities, services, and facility offerings
• Oversee access management, inventory, and operational standards
• Coordinate maintenance, equipment repairs, and vendor services to ensure uninterrupted operations
• Resolve scheduling conflicts and respond to requests with professionalism and urgency
• Conduct opening and closing walkthroughs and communicate operational updates
• Provide administrative and office technology support as needed
• Collaborate with internal teams and vendors to ensure seamless service delivery
• Adhere to security, safety, and compliance procedures
• Support flexible schedules, including morning and evening operations
• Perform additional duties as assigned

Key Competencies

• Strong hospitality mindset with a commitment to exceptional guest experiences
• Ability to multitask, prioritize, and work effectively in a fast-paced environment
• Excellent communication and interpersonal skills
• Proficiency with basic office technology and computer systems
• Highly organized, dependable, and detail-oriented
• Experience with meeting and event coordination preferred
• Professional, discreet, and able to maintain confidentiality
• Ownership mindset with strong problem-solving skills
• 2–3 years of experience in hospitality, client service, meetings/events, or front-of-house operations within a corporate or hospitality environment

Apply to Rapport today!

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis. 

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

• Medical 
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Req ID: 1533240

Rapport a specialized division of FLIK Hospitality Group