Operations & Payroll Coordinator

Job Description

Job Description

Description:

Downtown Seattle Association (DSA) works every day to make our city clean, safe, welcoming, and economically vibrant. We are seeking an Operations & Payroll Coordinator to coordinate key administrative, operational, and compliance functions across the organization. Working across multiple departments, this role contributes to initiatives that strengthen DSA and support a vibrant, welcoming downtown experience.

This role ensures employees are paid accurately, operations run smoothly, and the organization meets its accountability commitments. No two days are the same – one day may involve processing payroll for 200+ employees, while the next may focus on supporting strategic initiatives, coordinating maintenance and service requests, or partnering with contractors and stakeholders to keep Elliot Bay Connections (EBC) projects moving forward.

The ideal candidate is a highly organized, detail-oriented professional who enjoys variety, takes ownership of their work, and balances competing demands without losing sight of the details. They are collaborative, adaptable, and committed to continuous improvement while embodying DSA’s core values of Collaboration, Perseverance, Innovation, Excellence, and Integrity.

Key Responsibilities

Payroll Administration

• Coordinate accurate and timely bi-weekly payroll processing and related compliance activities.
• Serve as a resource for employee payroll questions and payroll-related onboarding and offboarding processes.

EBC Operations & Maintenance

• Coordinate operational and maintenance activities for the Elliot Bay Connections (EBC) program, ensuring issues and service requests are tracked, communicated, and resolved effectively.
• Build and maintain systems that support operational visibility, accountability, and continuous improvement.
• Prepare reports and analyses to inform operational decision-making and leadership priorities.

Compliance & Administration

• Maintain compliance, training, and organizational records to support regulatory requirements and organizational accountability.
• Support Public Records Act requests, audits, reporting requirements, and other compliance initiatives.
• Conduct research and provide administrative support for strategic and operational projects.

Organizational Support

• Build strong working relationships across departments and serve as a reliable resource for supervisors, staff, and external partners.
• Identify opportunities to improve processes, increase efficiency, and strengthen organizational effectiveness.
• Perform other related duties as assigned.

Requirements:

• 3+ years of experience in operations, payroll, administration, compliance, project coordination, or a related field.
• Strong organizational skills and exceptional attention to detail.
• Experience coordinating projects, processes, or programs involving multiple stakeholders and deadlines.
• Strong communication, problem-solving, and analytical skills.
• Ability to manage confidential information with discretion and professionalism.
• Strong interpersonal skills and a service-oriented approach to support diverse stakeholders.
• Sound judgement, initiative, and adaptability in managing responsibilities and competing priorities.
• Proficiency with Microsoft Office Suite; experience with payroll, HRIS, or related systems preferred.

Compensation & Benefits

The hourly pay range for this position is $29.10 – $36.38/hour DOE ($60,528 - $75,660 annually). Downtown Seattle Association provides a comprehensive benefits package, including:

• Employer-paid full medical, dental, vision benefits, short and long-term disability, life insurance
• 401(k) retirement plan with 5% employer match
• 9 paid holidays + generous vacation, personal holidays that increase with tenure
• Sick leave in accordance with Washington State Sick & Safe Leave law
• Annual ORCA transit pass
• First Choice EAP
• Flexible Spending Account

We recognize there is value in the Downtown Seattle Association and our affiliate organizations and programs reflecting the diversity of our community and we are intentionally and actively seeking out applications from a variety of backgrounds, including members of the LGBTQIA+ community, and Black, Indigenous and people of color (BIPOC).

Downtown Seattle Association is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, honorably discharged veteran or military status. All applicants are carefully screened, and full consideration is given to their training, education, skills, aptitudes, experience and previous work record. In addition, DSA does not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program.