Account Management Customer Service

Long Island Community Hospital has served this richly diverse region as a patient‑first community hospital for more than 60 years. As Long Island’s only independent community hospital, we are 100% committed to becoming the community’s healthcare provider of choice with our greatly enhanced services including the Knapp Cardiac Care Center, our highly‑advanced heart disease diagnosis and treatment facility, our new modern surgical pavilion, our unique ER approach, and our high‑touch services such as women’s imaging, sleep laboratory and orthopedics. These services are delivered with the highest level of compassion by our LI Community Hospital staff – Long Islanders with an unmistakable mix of courage and heart who care about the people right here in our community and whose sole purpose is to provide personalized comfort. Position Summary: We have an exciting opportunity to join our team as a RN Emergency Dept Days. In this role, the successful candidate executes professional nursing care in accordance with physician treatment plans to provide for the comfort and well‑being of patients and their families. The RN assesses patient needs, plans and implements treatment, observes and evaluates progress, and documents observations. The RN works collaboratively with the interdisciplinary health team to meet holistic patient needs, directs the delivery of nursing care by other team members, and participates in the orientation of new employees. Job Responsibilities The registered nurse collects patient health data by involving the patient, family and other health care providers. Performs initial assessment based on patient’s presentation. Records relevant data on the nursing component of the Interdisciplinary Admission Assessment. Demonstrates awareness of the special needs of each age group or culture served as well as those patients with disabilities. Ongoing assessments are performed as established by department policy and as warranted by the patient’s response. Incorporates discharge planning into the admission process. Analyzes the assessment data in determining problem identification. Identifies expected outcomes individualized to the patient. Demonstrates the ability to combine theoretical knowledge and clinical expertise to anticipate and plan for the identified patient and family care needs. Analyzes the assessment data and identifies actual or potential problems that are validated with the patient, family and other health care providers. Identifies any cultural, ethnic, and spiritual aspects of patient/family dynamics related to the patient’s care. Recognizes the patient’s comfort/pain management needs that may impact the plan of care and desired outcome. Identifies actual or potential knowledge deficits for the patient and/or family. Communicates expected outcomes to the patient, family and other health care providers to promote continuity of care. Develops a plan of care that prescribes interventions to attain expected outcome. Collaborates with the patient, family and appropriate healthcare providers in developing the plan of care. Formulates a family‑centered plan of care consistent with the assessment of the patient’s needs and the physician’s treatment plan; integrates identified cultural, ethnic and spiritual aspects of care into the plan. Incorporates teaching and learning principles in the plan of care based on the identified learning needs and developmental level. Assists the patient and family in identifying and securing services to address health‑related needs. Communicates the plan of care to the patient, family and other health care providers to promote continuity of care. Documents the initial plan of care and provides updates as required. Establishes realistic goals, sets appropriate priorities and uses time efficiently. Implements the plan of care for each patient and performs appropriate patient monitoring. Adapts nursing procedures to meet the needs of the individual patient. Provides education to the patient and family utilizing the educational assessment. Recognizes hazards to patient safety and takes action to maintain a safe environment. Works collaboratively with other team members to implement interventions. Assigns or delegates tasks as defined by the state nurse practice act and according to the knowledge and skills of the caregiver. Demonstrates knowledge regarding drug administration, incompatibilities, contraindications and adverse effects. Seeks out appropriate resources when uncertain regarding an aspect of medication administration. Complies with medication policy and procedure for order transcription/verification, drug administration and documentation. Evaluates the patient’s progress toward attainment of outcomes. Documents the patient’s response to interventions and revisions to the plan of care. Ongoing assessment data is used to revise expected outcomes and the patient plan of care as needed. Identifies barriers to achieving desired patient/family outcomes and utilizes resources to diminish the negative impact on the patient/family. Communicates with and includes the patient, family and other health care providers in the evaluation process. Provides care that demonstrates ethical beliefs and respect for patient’s rights. Demonstrates and participates in activities that support customer satisfaction. Participates in the evaluation of the quality and effectiveness of nursing practices and supports measures to improve practice. Demonstrates the ability to maintain effective interactions with the staff on the unit and in other departments. Interacts with and contributes to the professional development of peers and other health care providers. Demonstrates the ability to act as a facilitator when dealing with other staff members regarding issues concerning patient care and/or functioning on the unit. Seeks out and utilizes the Nurse Manager or Nursing Administrative Supervisor to address issues that require their assistance to resolve. Accepts feedback from peers and management for the purposes of improved patient care and/or unit functioning. Engages in performance appraisal identifying areas of strength as well as areas where professional development would be beneficial. Works collaboratively with management to improve the environment of care for patients, families and personnel. Demonstrates a working knowledge of the principles, policies and procedures specific to the assigned nursing service. Maintains knowledge base through participation in learning situations such as departmental meetings, educational programs, professional association membership, journal review or committee participation. Complies with staff meeting attendance requirement. Minimum Qualifications Professional knowledge of nursing theory and practice acquired through completion of a two‑year training at an accredited School of Nursing. Current New York State license or permit as a registered professional nurse. Interpersonal skills necessary to effectively interact with patients and their families that demonstrate recognition of cultural diversity. Practice reflects customer service excellence. Ability to clearly communicate in verbal and written format. Analytical ability to assess and develop solutions to clinical situations or unit problems. Maintains knowledge and proficiency in the clinical area and age group served. BLS certification and de‑escalation training. ACLS (ICU, Float pool). Ability to frequently lift or carry more than 75 lbs. Ability to frequently push or pull more than 100 lbs. Ability to frequently bend, squat, kneel, climb steps or ladder and reach above shoulders. Required Licenses: Registered Nurse License – NYS Qualified candidates must be able to effectively communicate with all levels of the organization. Long Island Community Hospital provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents. Long Island Community Hospital is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view Long Island Community Hospital’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit for more information. Long Island Community Hospital provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $91,653.12 – $121,642.56 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses, incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here. #J-18808-Ljbffr Bland Landscaping Company