Chief - Manager II - Hybrid Telework

Job Description and Duties

Under the administrative direction of the Chief Counsel and Deputy Chief Counsel, the Manager II supervises and directs subordinate supervisors and staff in the completion of program and administrative functions. The Manager II has direct supervisory and oversight responsibility over the following programs: Hearings Management Unit, Legal Support Unit, the Records Coordination Unit, the Privacy Protection Program, and the Administration Team. The Manager II is responsible for managing the above programs and striving to continually improve the quality of the work and efficiency of processes. The Manager II is a member of the Legal Division (LD) management team and attends weekly management meetings.

Provides oversight and policy direction over the Hearings Management Unit (HMU), Legal Support Unit (LSU), the Records Coordination Unit (RCU), the Privacy Protection Program (PPP), and Admin Team who perform administrative functions which include, but are not limited to, preparation of pleadings, correspondence, discovery, filings, and service documents, paralegal and data analyses of legal data, statutes, and case law, Public Records Act request coordination, subpoena response coordination, and privacy protection tasks. Serves as the principal policy advisor and makes policy recommendations to the Chief Counsel and Deputy Chief Counsel regarding the HMU, LSU, RCU and PPP programs.

The Manager II has managerial responsibility over supervisory staff, the professional analyst staff and the legal support staff which includes: a Supervisor II, Supervisor Is, senior legal analysts, legal analysts, Analysts I, Analyst II, and all classes of legal support staff.

Responsible for directing and overseeing recruitment within the LD. Responsible for coaching and mentoring subordinate staff. Identify training needs of each staff. Plan for training opportunities and activities as needed, within the limits of budget constraints.

***Click on the link to complete the Department of State Hospitals Recruitment Survey:

You will find additional information about the job in the .

Working Conditions

• DSH-Sacramento is located at an 11-floor high rise building.
• This position reports to the Allenby Building in Sacramento and may be eligible and considered for a telework opportunity in accordance with departmental policies, operational needs, and management approval. Employees are currently required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25. Additional in-office days may be required based on operational needs. The incumbent may also be required to travel throughout California as needed, with prior notice.

• The State’s Commute Programs provide bicycle, mass transit and vanpool incentives to eligible state employees. The State’s mass transit incentive pays 100% of the transit pass up to the IRS maximum of $340 per month in 2026.

Special Requirements

***While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.***

NOTE: If applying by mail, please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only.

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resumes and/or Statements of Qualifications do not take the place of the STD 678. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. 

*** Foreign Degrees or Transcripts – Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DSH accepts foreign transcript evaluations that are completed by one of the services listed on these webpages:

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Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated leadership and/or management skills including the ability to:
  • Express the vision of the organization in a way that resonates with and influences staff to translate vision into action;
  • Organize, direct, and coordinate multiple legal projects; and
  • Motivate and manage staff to ensure the timely completion of projects and assignments.
  • Growth and development of staff to prepare them to advance in their career.

• Demonstrated experience of modeling high ethical standards as a recruitment manager. Operating with integrity and fairness and the ability to manage transparent, unbiased recruitment and selection processes that protect merit-based hiring.
• Demonstrated ability to look at issues/situations from multiple perspectives, identify underlying causes, and propose innovative and/or unique solutions.
• Demonstrated ability and experience in fiscal management, including shortfall identification, resource reallocation, encumbrance tracking, expenditure forecasting, and budget approval processes.
• Excellent written and verbal communication skills and well-developed work habits, including organization and ability to complete work under tight deadlines or shift priorities as needed, with diplomacy and sound judgment.
• Demonstrated success in mapping workflows, writing clear technical process documents, and presenting both written and verbal instructions to ensure team compliance.
• Demonstrated ability to establish, maintain, and strengthen cooperative working relationships with and gain the confidence and trust of all levels of staffing, other state agencies, court personnel, and internal and external stakeholders.
• Demonstrated experience maintaining Confidentiality: Exceptional discretion handling sensitive litigation, employment matters, patient records, and Public Records Act (PRA) requests.
• Demonstrated experience in workforce planning: Experience building cross-training systems and succession plans to reduce operational gaps.
  

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Benefits include: Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1), eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days (PDD) per fiscal year; excellent Health, Vision and Dental insurance plans; Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program; Alternate Workweek Schedules and Flextime; and, enrollment in the CalPERS retirement system.

Statement of Qualifications

Interested candidates must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Resumes, cover letters, or any other documents cannot substitute the SOQ. When completing the SOQ, provide a response for each question listed below. In your response, include a narrative of all relevant education, training, experience, and skills, including the number of years of experience and the employer where you gained the experience, and explain all answers thoroughly. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.

The response should be single spaced, no more than two pages in length, using Arial 12-point font size. Please address the following:

1. Describe your experience managing daily administrative tasks and operations in a legal office and share a specific example of a time you improved an office policy or workflow.
2. What is your experience overseeing significant programs or projects? Please provide an example that illustrates this experience and describes the skills and tools you utilized to ensure the program/project's goals were met timely and comprehensively?
3. What is your leadership style? Give an example that demonstrates your ability to communicate effectively with colleagues, including team members, supervisors, fellow managers, and stakeholders.

Applicants that do not submit a SOQ with their application packet will automatically be disqualified from consideration for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other -

  Candidates that believe they meet the Minimum Qualifications based on a pattern of education from classification description (specifications) must provide a copy of your TRANSCRIPTS along with your application (STD. 678) to be considered for this position.

  Candidates that believe they meet the Minimum Qualifications based on experience must state that in the bypass notes for this requirement.

• Statement of Qualifications -

  Please see the Statement of Qualifications section at the bottom of this job advertisement for more details.
  

  Applicants must submit the required documents in order to be considered for this position. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified.