Section Chief

Job Description and Duties

Under general direction, the Supervisor II serves as a Section Chief responsible for developing and implementing policies and procedures having a statewide impact on the Department of Developmental Services (Department) quality assurance projects and initiatives. The Supervisor II manages major administrative functions within the Quality Assurance Branch, including but not limited to, managing technical and administrative staff, budget and contract development and negotiation, formulating and implementing policies and procedures affecting quality assurance practices at the 21 regional centers, developing statewide quality improvement strategies, and making recommendations on highly sensitive issues impacting future program structure and funding. This key position requires a person with strong supervisory and teambuilding skills and the ability to effectively collaborate and negotiate both within the Department and with external communities in the performance of duties.

Effective July 1, 2025, State employees are subject to a salary reduction of three percent in exchange for five hours per month of the Personal Leave. 

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Working Conditions

Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. All commute expenses to the reporting location will be the responsibility of the selected candidate. 

Pursuant to California Government Code requirements, candidates must be residents of the State of California at the time of appointment.

This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position.

Work is performed in an open-spaced partitioned office environment. The position requires managing tight timelines and multiple priorities. Up to 20% statewide travel may be required.

Special Requirements

The Statement of Qualifications (SOQ) must be typed in 12-point Arial font, single spaced, and be no more than two pages in length. Applicants who fail to answer the question below or submit an SOQ may not be considered. 
Describe your experience leading or supervising a team responsible for data analysis, survey research, program evaluation, or similar work. Provide a specific example that demonstrates how you established priorities, maintained the quality and timeliness of the team’s work, and supported staff development. What challenges did you encounter, and what was the outcome? 

If you are using list eligibility fr om an on-line exam to qualify for this position, you MUST include with your application any documentation (i.e., copy of transcript, degree, license, etc.) to verify meeting the MQ’s or you may not be considered for the position. 

The MQs will be verified prior to interview and/or appointment. If it is determined that an applicant does not meet the MQs of the classification, the applicant may not be considered and withheld from the eligible list.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of : Principles, practices, and trends of public and business administration, including management and supportive sta ff services; government structure, organization and function; formal and informal aspects of the legislative and budgeting process; the developmental disabilities services system and related statutory and regulatory requirements; principles, practices and techniques of contract development and negotiations; planning, policy and systems/management analysis and program evaluation; project management principles, including work plan development and budgeting; quality assurance and risk management principles and techniques; and analytical concepts, principles and techniques.

Ability to : Manage multiple projects in order to meet departmental goals and objectives; communicate effectively; develop and maintain cooperative and harmonious relationships with Department staff, regional center staff, contractors, other state agencies, community service providers,the public and others; analyze situations accurately and take effective action; apply analytical concepts, and reason logically and creatively to develop and recommend solutions or policy; analyze data and present ideas and information effectively; apply quality assurance and risk management principles and techniques; review and edit written reports; establish and maintain project priorities; and represent Department professionally.

Benefits

As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below: 

Benefit information can be found on the CalHR website and the CalPERS website. 

Additional Information

Electronic application submission is highly encouraged. 

Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list. 

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources.

All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA), Re-employment List procedures, pre-employment physical and fingerprint clearances. Further information on the definition of the above may be found on the California Department of Human Resources' website at: . 

If you have not taken the Supervisor II exam/assessment you may find the exam for this classification at the link below. You must take and pass the exam/assessment to obtain eligibility for hire. Click here to gain list eligibility.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing.? SEE “SPECIAL REQUIREMENTS” ABOVE FOR INSTRUCTIONS.