Sales Enablement Lead

Sales Enablement Owner

Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisionsapproving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, So Paulo, and Ia?i, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator.

You'll build and run Sales Enablement as its sole owner defining how we onboard, coach, and equip the sales team from the ground up. The ultimate outcome is faster ramp for new sales hires, higher win rates, and a sales process the whole team actually runs on.

This is a senior individual contributor role reporting directly to our CRO. You'll sit at the intersection of sales, product marketing, and RevOps - owning onboarding and ramp, building the sales enablement content and playbooks reps use in live deals, and helping the team get more consistent value out of the systems we already use.

Build Onboarding & Ramp

• Design and own a structured onboarding and certification program for new AEs/SDRs that gets them to full productivity faster
• Build a ramp curriculum covering product, ICP, competitive positioning, and sales process
• Track ramp-time and time-to-first-deal, and iterate the program against those numbers

Own Sales Content & Enablement

• Build and maintain the playbooks, battlecards, and objection-handling guides reps use across every stage of the deal cycle
• Partner with product marketing to translate positioning and customer evidence into field-ready content
• Keep the content library current as product, competition, and messaging evolve

Optimize the Sales Process & Drive RevOps Enablement

• Define and continuously improve Taktile's sales process and methodology so qualification and forecasting are consistent across the team
• Support CRM adoption - make it easy for reps to keep HubSpot up to date
• Partner with RevOps on attribution and pipeline reporting, so leadership can trust the numbers when making calls

Coach & Support Deal Execution

• Use Gong to review live calls, identify coaching opportunities, and feed patterns back into content and training
• Support sales leadership with deal strategy input - qualification, objection handling, and demo coaching
• Run recurring enablement motions (deal reviews, skill-building sessions, new-release trainings) that keep the team sharp beyond onboarding

What you'll need

• 5 years of total experience split across sales enablement and quota-carrying sales roles - you know what "good" sounds like in a deal, and how to build the programs that get reps there
• Proven track record building onboarding/ramp programs and sales content (playbooks, battlecards) that reps actually use
• Experience standing up or evolving a sales process/methodology (MEDDICC, Challenger, or similar)
• Comfortable building a function end-to-end in a lean, fast-moving environment
• Comfortable partnering with RevOps on attribution and reporting
• Strong writing and content instincts - a PMM-adjacent skill set is a plus

Nice to have

• Experience with HubSpot, Gong, and Notion
• Background in B2B SaaS or fintech
• Experience in both startups and scale-ups

Our Stance

• We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
• We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.