Administrative - Customer Service Representative
Staffmax Healthcare
Administrative - Customer Service Representative
Experience with medical insurance, referral processes, and benefit plans. 1 year of recent experience working in an outpatient clinic or medical office setting. Ability to read, understand, and respond to detailed oral and written instructions. Experience with CS-Link/Epic. 2+ years' recent experience working as a Patient Service Representative. Understanding of medical terminology. Client Details: City West Hollywood, State CA. Unit Description: Primary point of contact for patient relations in person and by phone. Greet patients and assist in resolving patient concerns and escalating as appropriate. Check patients in/out and collect co-payments, give receipts, and reconcile payments. Verify patient demographics and insurance information in CS-Link/Epic. Schedule appointments and complete patient registration. Process and track referrals and authorizations for various insurance types. Handle patient/provider correspondence. Explains policies, procedures, or services to patients. Sanitize workspace using provided supplies and following department guidelines.
Staffmax HealthcareVacancy posted 2 days ago
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