Assistant Resident Manager

Assistant Resident Manager | Luxury Residential, NYC | $95k-$115k base

Your New Company

Hays have partnered with a leading New York City real estate owner and operator who are looking to hire an Assistant Resident Manager for a 1,000+ unit luxury residential property in Manhattan. This is an opportunity to join an established residential management team overseeing a large-scale, high-end rental community with a substantial onsite operations staff.

Please note - this is a non-union, live-out position.

Your New Role

As Assistant Building Manager, you will support the day-to-day operations and maintenance of a large luxury residential building, working closely with the Resident Manager and helping oversee approximately 45 union employees across maintenance, porter and concierge functions. Responsibilities will include supervising building operations, troubleshooting mechanical issues, overseeing apartment preparation, coordinating and training staff, managing vendor relationships, supporting resident relations and assisting with special projects. This is a hands-on operational role requiring strong knowledge of building systems and the ability to manage multiple priorities in a fast-paced residential environment. The position requires availability to work Saturday and Sunday, with two scheduled days off during the week, as well as the ability to respond to building emergencies when required.

What You'll Need to Succeed

• 5+ years of recent supervisory experience, ideally within a large luxury residential or rental property in New York City.
• Strong leadership experience supervising building operations, maintenance and service employees.
• Solid facilities and operations experience with a strong working knowledge of residential building systems.
• Hands-on understanding of plumbing, electrical, mechanical systems and general construction.
• Experience overseeing apartment preparation, maintenance activities, vendors and building projects.

***Must be able to commit to working Saturday and Sunday – schedule will include 2 days off in the week***

What You'll Get in Return

Additional compensation will include medical and dental benefits package, PTO, and 401K with a company match.. This is an excellent opportunity to join an established NYC real estate owner and operator, work alongside an experienced residential management team and take on significant operational responsibility at one of Manhattan's larger luxury rental properties.