Solutions Engineer, Wireless Irvine
$78.75k - $142.03kT-Mobile
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!
This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities analyzing wireless network coverage and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices network technologies and value-added solutions to inform sales strategies. Success is measured by the ability to effectively support sales teams address technical inquiries and contribute to customer satisfaction. The work impacts the organization by enabling tailored wireless solutions that enhance customer experience and drive business growth.Job Responsibilities :
- Support small business sales teams selling in-market to drive solution adoption and customer engagement (accounts with 19 employees)
- Participate in multiple customer meetings daily to provide technical consultation and solution guidance including presenting solution features benefits and ROI
- Assist with in-building coverage requests to improve network accessibility
- Maintain expert-level knowledge of wireless devices network technologies and value-added solutions to support sales efforts
- Ability to travel 25-50% of the time.
- Perform other duties and projects as assigned by business management as needed
Education and Work Experience :
- Bachelors degree plus 3 years of related work experience
OR an advanced degree with 1 year of related work experience
OR combination of education and experience deemed equivalent (Required) - 3 years of experience in telecommunications solutions consulting or engineering roles with a professional track record of successful solution sales and managing internal and external relationships in a matrix environment. (Required)
- Experience supporting wireless business sales teams (SMB ENT or GOV) (Preferred)
Knowledge Skills and Abilities:
- Communication (Required)
- Customer Needs Identification (Required)
- Product Knowledge (Required)
- Project Management (Required)
- Business Sales (Required)
- Solution Consultation (Required)
- Technical Demonstrations (Required)
- Technical Presentations (Required)
- Technical Training (Required)
- Wireless Networks (Required)
- At least 18 years of age
- Legally authorized to work in the United States
At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .
Never stop growing! As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable! T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression genetic information national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.Required Experience:
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