Forward Deployment Sales Engineer

Job Description This pivotal technical role focuses on collaboration, acting as the key interface among the customer, sales, and product teams. The individual in this position is responsible for deploying beta testing, creating playbooks and use cases, and enabling sales engineering teams, all while bridging the gap between customer needs and successful product delivery. Additionally, this role provides support on sales offering and other related documents. Responsibilities Work closely with product teams in NPI (new product introductions), beta testing and presentations. Engage in opportunities with the sales team and provide technical solutions expertise to both internal and external stakeholders. Captivate a meeting by delivering world‑class product demonstrations and compelling sales or technical presentations to both C‑Level and front‑line decision makers. Understand, promote, and demonstrate the multi‑product portfolio solutions. Provide design consultation, including quoting, system design, best‑practice system architectures, bill‑of‑materials development, compliance vetting, etc. Develop and maintain strong relationships with customers and partners through technical thought leadership and a customer outcome‑focused approach. Collaborate with Technical Support leadership in post‑sales guidance when business appropriate. Act as a conduit for feedback from partners, end‑customers, and internal stakeholders to product management, marketing, development, and other appropriate groups throughout the organization. Serve as a primary resource for sales engineering onboarding, mentorship, and training. Create additional collateral, including but not limited to training materials, how‑to videos, and technical documentation. Proactively seek out both internal and external training opportunities to stay current on MSI products and services, as well as key complementary technologies, industry trends, and relevant certifications. Additional responsibilities as assigned by leadership. Specific Knowledge & Skills 5+ years of experience in sales engineering/pre‑sales roles for a technology company. A strong understanding of the video surveillance, access control, critical communication, or security software markets is essential. Broad knowledge of multiple solutions and how they interconnect is highly desirable. Self‑motivated individual with a positive attitude that demonstrates passion and enthusiasm for technology, with an aptitude for customer satisfaction. Demonstrated ability to self‑manage working as an individual contributor or as part of a collaborative group. Excellent communication skills, both verbal and written. Ability to explain complex technical topics to both technical and non‑technical audiences. Strong problem‑solving / troubleshooting / critical thinking skills with strong knowledge of IP networking architecture, protocols, and security operations. Experience with designing, implementing, or troubleshooting large multi‑technology platform environments. Take on and advocate for personal projects or initiatives, and frequently volunteer to take on tasks and responsibilities outside of typical daily responsibilities. Excellent time management and consistently meets deadlines with focus and purpose. Technical certifications in cloud computing, networking, storage technologies, cybersecurity, API/SDKs, or equivalent experience are preferred. Travel: 50‑75% travel by land and/or air. Target Base Salary Range: $100,000 - $130,000 USD Benefits Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally protected characteristic. Motorola Solutions is committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. #J-18808-Ljbffr