Technical Sales Manager

ArlonEMD is seeking a technically fluent, commercially driven Sales Account Manager to grow revenue and market share within an assigned base of printed circuit board (PCB) fabricator accounts. This is a hunter-and-farmer role: you will protect and expand existing relationships while proactively opening new accounts and introducing new products. You will be the face of Arlon and EMC materials to your customers — trusted as a problem-solver, not just a product rep. What You'll Do Territory & Account Growth Own profitable revenue growth across your assigned PCB fabricator account base Identify and close new accounts by introducing Arlon and EMC materials into customer circuit designs Build and maintain strong relationships with engineers, procurement leads, and executive decision-makers Collaborate with the NA channel partner to distribute and position products effectively Technical Selling & Customer Support Deliver in-person and virtual technical presentations tailored to each customer's engineering and commercial priorities Conduct product evaluations and trials at customer facilities; support field introduction of new products Provide hands‑on technical assistance for processing challenges, testing parameters, and material selection Lead and co‑present at account seminars, industry conferences, and IPC events Track and report on competitor products and market activity to inform the marketing team Apply the Know Your Customer (KYC) methodology to analyze accounts and surface strategic opportunities Submit monthly deliverables: sales call plans, call reports, KYC analyses, and territory forecasts (wins and losses) Support product and marketing teams with field input on literature, newsletters, and technical bulletins Qualifications Required Bachelor's degree in Engineering (Electrical, Materials Science, Chemical, or related field) 3+ years of experience in the PCB fabrication industry or a closely related manufacturing sector 3+ years in an outside sales or technical sales role with a documented track record of meeting or exceeding quota Ability to travel up to 50% of the time, including overnight stays Valid driver's license and federal ID for domestic travel Preferred Hands‑on experience with CCL/laminate materials and PCB stack‑up design Existing relationships within the PCB fabricator community Familiarity with distribution channel dynamics in the North American PCB market Mandarin language proficiency — a strong plus for global customer engagement What We’re Looking For A technically credible communicator who earns trust with engineers and buyers alike A self‑directed territory owner who plans proactively and follows through consistently A collaborative partner who loops in the right internal resources at the right time Someone who is genuinely curious about customer applications and motivated by solving real problems Compensation Uncapped earning potential Medical, dental, and vision coverage Life insurance 401(k) Disclosure for Job Postings: By applying for this position, you understand that Arlon may collect, use, review, and retain your application materials and related personal information for recruitment, hiring, compliance, and recordkeeping purposes. Your information may be accessed by authorized Arlon personnel, recruiters, hiring managers, service providers, affiliates, or parent‑company personnel who support the recruitment process, including authorized personnel located outside the United States, such as Taiwan. Arlon does not sell applicant personal information. For more information, please review Arlon’s Applicant Privacy Notice or contact Human Resources. Applicant Personal Information and International Access- Needs to be on Website As part of the recruitment and hiring process, Arlon may collect personal information from applicants and candidates, including but not limited to name, contact information, resume or CV, work history, education history, qualifications, certifications, references, interview notes, assessment results, compensation expectations where applicable, work authorization information where applicable, and other information provided during the application or recruitment process. Arlon uses applicant personal information for recruitment, candidate evaluation, interview scheduling, hiring decisions, workforce planning, compliance with legal obligations, recordkeeping, and related business purposes. Applicant personal information may be accessed by authorized Arlon employees, recruiters, hiring managers, Human Resources personnel, service providers, affiliates, or parent‑company personnel who assist with recruitment and hiring activities. This may include authorized personnel located outside the United States, including Taiwan. These individuals are permitted to access applicant information only for approved recruitment, hiring, compliance, administrative, or recordkeeping purposes. Arlon does not sell applicant personal information. Arlon limits access to applicant information to individuals with a business need and requires appropriate confidentiality, privacy, and data protection safeguards. Applicant information will be retained in accordance with Arlon’s record retention practices and applicable law. Supplemental Notice- after the fact Arlon is providing this supplemental notice regarding our recruitment process. Applicant information, including resumes and related application materials, may be accessed by authorized Arlon personnel, recruiters, hiring managers, service providers, affiliates, or parent‑company personnel who support recruitment and hiring activities. This may include authorized personnel located outside the United States, including Taiwan. Applicant information is used only for recruitment, hiring, compliance, administration, and recordkeeping purposes and is handled in accordance with Arlon’s applicant privacy practices. #J-18808-Ljbffr Arlon EMD