Program Support Assistant

Program Support AssistantWork Schedule: Monday-Friday, 8:00AM - 4:30PM Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: PD03430-O Relocation/Recruitment Incentives: Not Available Major duties include, but are not limited to:Monitors correspondence, suspense items, deadlines, and required training.Collects and reports required data.Supports implementation of new or revised program procedures.Assists in resolving routine operational issues involving consults, scheduling, encounter corrections, correspondence, and service recovery.Completeness, accuracy, coordination, and compliance with established requirements.Provides procedural information to staff and customers.Prepares routine correspondence, memoranda, agendas, minutes, reports, and administrative documentation.Refers complex technical problems to the appropriate technical office.Supports education and training coordination by identifying requirements, scheduling training activities, maintaining reference resources, and assisting staff with individual training plans.Performs timekeeping support, including Time and Attendance entries, leave documentation, and fee-basis provider cost tracking in VATAS.Performing other duties as assigned. US Department of Veterans Affairs