Help Desk Specialist — ServiceNow & 24x7 Support
Planned Systems International
Planned Systems International in Washington, DC is seeking a Help Desk Specialist to support the Government customer's DoS PHIMS contract. The role involves managing user accounts, applications, and providing timely customer service, while assisting in troubleshooting various software and systems. Applicants should have a Bachelor's Degree and a minimum of 4 years of Help Desk experience. Familiarity with ServiceNow and strong problem-solving skills are essential. The position includes a competitive benefits package and 401(k) matching. #J-18808-Ljbffr Planned Systems International
- ...Help Desk Specialist Planned Systems International, Inc (PSI) is seeking a Help Desk Specialist to support our Government customer in Washington, DC for our... ...to shift work to support 24x7 in Oct (date is TBA). Experience with ServiceNow ticketing system. Possess...ServicenowFull timeContract workTemporary workWork at officeLocal areaImmediate startRemote workFlexible hoursShift work
- NetImpact Strategies is seeking a Service Desk Manager located in Washington, DC. This... ...leadership skills, experience with ServiceNow, and a background in IT service management... ...opportunities for career advancement and a supportive work environment. #J-18808-Ljbffr...Servicenow
- ...We are seeking an IT Help Desk Specialist to provide technical support and ensure the smooth operation of our organization's technology environment. This... ...systems. Experience using ticketing systems such as ServiceNow, Jira, Zendesk, or similar platforms. Strong verbal...ServicenowRemote work
- ...Role Overview We are seeking a Help Desk Specialist to support our Government customer in Washington, DC. The successful candidate will manage... ...years of previous Help Desk experience Experience with ServiceNow ticketing system Knowledge of workstation administration...ServicenowTemporary workWork at officeRemote workFlexible hours
- BayNova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate will... ...Responsibilities include managing escalated user support and utilizing ServiceNow for ticketing. The position demands excellent problem-...ServicenowRemote jobWork from home
- ...Research, An Accenture Federal Services Company, is seeking an IT Support Specialist to deliver first‑line help desk assistance for login, software, and connectivity issues. You will document incidents in ServiceNow/Jira and guide users through resolution steps. The role...Servicenow
- ...Inserso is seeking Network Support Technicians to provide... ...(ITFO) support for 24x7 LANs and associated applications... ...end-users in a Service Desk supported Tier II... .... Monitors ITSM (ServiceNow) assignment groups and... ...stakeholders, and technical specialists. This work requires...ServicenowContract workLocal areaImmediate startRemote workWorldwideNight shift
- ...opening to fill a Network Support Technician (NST)... ...Operations (ITFO) support for 24x7 LANs and associated... ...end-users in a Service Desk supported Tier II environment... ...Monitors ITSM (ServiceNow) assignment groups and... ...stakeholders, and technical specialists. This work requires...ServicenowWork at officeLocal areaImmediate startRemote workNight shift
$60k - $70k
Join our team as a Full Time Help Desk Specialist at IntePros Federal in Washington, DC! As an Entry... .... You will have the chance to support our government clients with cutting-edge... ...requirements include familiarity with the ServiceNow Ticketing System, along with 6 months...ServicenowFull timeLocal areaFlexible hoursWeekend work$66k - $106k
...Case Management/Service Desk Agent Job Locations US-... ...adviser, we (CISA) help our partners strengthen... ...will: Perform shift work supporting the Cybersecurity and Infrastructure... ...Security Agency (CISA) 24x7 Operations Center.... ...Experience using the ServiceNow ticketing suite....ServicenowFull timeContract workWork at officeLocal areaShift work- Help Desk Specialist III Job Locations: US-DC NetImpact Strategies has an opportunity for a Help Desk Specialist III supporting a federal customer's enterprise IT Service Desk and End User Support... ...escalation procedures. Utilize ServiceNow (or designated ITSM platform) to...ServicenowFor contractorsLocal areaImmediate startRemote workOverseasRotating shiftAfternoon shift
- ...and customer-focused Remote Support Technician to join our team... ...of a coverage team operating 24x7 support, to include holidays... ...work experience in a technical help desk position. Special non-... ...transfer). Experience with ServiceNow ITSM & ITBM. Strong communication...ServicenowWork experience placementWork at officeRemote workMonday to FridayShift work
- Overview The Operations Analyst supports the USCO eCO System and ImageTrust Operations and... ...start of the day shift handoff, manages the ServiceNow ticket queue during the overnight window,... ...overnight or weekend operations in a 24x7 federal IT environment Background in Library...ServicenowContract workRemote workMonday to FridayShift workNight shiftWeekend workDay shift
$61.85k - $78k
Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast... ...within the enterprise ticketing system (e.g., ServiceNow), adhering to ITIL framework standards. Qualifications Bachelor...ServicenowFull timeCurrently hiringRemote workFlexible hours- ...Senior Technical Support Specialist We are seeking Senior Technical Support Specialist to provide advanced macOS, Jamf, and mobile device... ...) Desired Qualifications Experience with ServiceNow. Jamf 200, 300, or 400 certification(s). Apple ACSP or...ServicenowRemote work
- ...skilled Video Teleconferencing and Service Desk Technician to join our team in Washington... ...the intersection of AV technology and IT support, keeping critical communications running... ...with ticketing systems such as ServiceNow and use of remote assistance tools ~ Excellent...ServicenowRemote work
$45k - $51.6k
Howard University is seeking a Help Desk Technician to provide Tier 2 support in Washington, DC. The role includes troubleshooting technical issues, managing tickets via ServiceNow, and assisting faculty, staff, and students with IT needs. Qualifications include a Bachelor...Servicenow$65k - $85k
...Technical Support Engineer, Associate The Technical Support Engineer, Associate provides... ...Provide Tier 1, Tier 2, and Tier 3 Help Desk support for the DOT Drupal CMS platform,... ...automated issue tracking tools (e.g., Jira, ServiceNow) with sufficient technical detail to...ServicenowWork experience placementLocal areaImmediate start- ...Service Desk Technician I Are you looking for a challenge? Looking... ...and grow professionally? We can help! We are seeking a Service Desk Technician I to support IT Technology Services for the Central... ...the Service Desk by telephone, ServiceNow, and walk-in inquiries....ServicenowFull timeContract workPart timeWork at officeRemote work
- ...Help Desk Technician 22nd Century Technologies is seeking a skilled and customer-focused Help Desk Technician to support IT operations at the National Defense University in Washington, DC.... ...support Ticketing systems such as ServiceNow or Remedy Basic understanding of networking...ServicenowWork at office
- ...Help Desk Specialist We are seeking a skilled Help Desk Specialist to join our Service Desk team supporting Platform Operations and Managed Application Services for a federal client... ...group memberships, password resets) ServiceNow or equivalent ITSM platform...ServicenowContract workWork at officeRemote work
$40 - $44 per hour
...Service Desk Technician – Senior The Service Desk Technician - Senior provides technical support for customers who experience computer and software... ...following: · Providing help desk support for the... ...applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. ·...ServicenowHourly payWork from homeFlexible hours- ...Service Desk Operator Job Title: Service Desk Operator Location... ...and operations, helping organizations enhance their networks... ...practices Experience with ServiceNow (or comparable ITSM platform)... ...challenge and educate yourself to support and advance IT services...ServicenowRemote workShift workNight shift
- ...Service Desk Technician II Are you looking for a challenge? Looking... ...grow professionally? We can help! We are seeking a Service Desk... ...advanced Service Desk support by resolving workstation issues... ...assistance received by telephone, the ServiceNow ticketing system, and walk-in...ServicenowFull timeContract workPart timeWork at officeRemote work
$25 - $28 per hour
...Service Desk Technician - Journeyman The Service Desk Technician... ...Journeyman provides technical support for customers who experience... ...the following: Providing help desk support for the Windows... ...applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. CompTIA...ServicenowHourly payPermanent employmentWork from homeFlexible hours$45k - $51.6k
...University in Washington, DC is hiring a Service Desk Support Technician. This role will provide Tier... ...for managing tickets using the ServiceNow system. The ideal candidate should have... ...A+ Certification, and experience in IT help desk roles. The expected salary range for...Servicenow$52.9k - $68.69k
...Representative provides first-level technical support for users of enterprise IT services in... ...of experience in IT support, service desk, or help desk roles providing direct end-user... ...IT service management tools such as ServiceNow, JIRA, or similar platforms. ~ Strong...ServicenowContract workWork experience placementWork at officeRemote work- Dynanet Corporation is seeking a Service Desk Operator to manage IT service requests... ...clear communication during incidents, and supporting a team in a fast-paced IT environment.... ...a strong background in ITIL practices, ServiceNow, and incident management. Benefits include...ServicenowRemote job
$45k - $51.6k
...insurance, plus mental health support Work-Life Balance: PTO, paid... ...We are seeking a Service Desk Support Technician to provide... ...and manage tickets using our ServiceNow system. This IT support professional... ...Previous experience as an IT Help Desk Technician. Experience in...ServicenowWork experience placementWork at officeFlexible hours$24.02 - $26.44 per hour
...2 - 26.44/hour Opportunity We are currently seeking a Help Desk Tier III Technician to support a federal government customer in Silver Spring, MD. This... ..., and resolve incidents and service requests using ServiceNow Create and maintain knowledge base articles and user documentation...ServicenowHourly payFull timeWork at officeLocal areaRemote work
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