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Help Desk Specialist — ServiceNow & 24x7 Support

Planned Systems International

Planned Systems International in Washington, DC is seeking a Help Desk Specialist to support the Government customer's DoS PHIMS contract. The role involves managing user accounts, applications, and providing timely customer service, while assisting in troubleshooting various software and systems. Applicants should have a Bachelor's Degree and a minimum of 4 years of Help Desk experience. Familiarity with ServiceNow and strong problem-solving skills are essential. The position includes a competitive benefits package and 401(k) matching. #J-18808-Ljbffr Planned Systems International

Vacancy posted 2 days ago
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