Business Development Executive, Service Solutions

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment . Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On® , which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Business Development Executive, Service Solutions

Location: Remote with 50% Travel

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 U.S. hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

About the Job Opportunity

PartsSource is seeking a senior healthcare services sales professional to drive new-logo growth across an assigned Acute Healthcare territory. The Service Solutions Executive (SSE) is a dedicated new-business hunter responsible for identifying, developing and closing new health system and hospital customers. This role leads complex, consultative enterprise sales cycles with Clinical Engineering/HTM, Supply Chain, Finance and executive stakeholders to transform how healthcare providers manage medical equipment service.

The Business Development Executive, Service Solutions owns the new-customer pursuit from initial account strategy and opportunity creation through solution development, negotiation and contract execution. This role does not own an installed customer portfolio, renewals or ongoing account management.

Location & Territory: This role supports a defined U.S. Acute Healthcare sales region. Candidates should be based regionally within or near the assigned territory, with convenient access to a major airport. Regular travel throughout the assigned region is required. Approximately 40-50% travel is expected to support in-person prospecting, executive meetings, assessments, presentations and complex sales pursuits.

What You'll Do

Drive New-Logo Business Development

• Develop and execute a territory strategy focused exclusively on acquiring new Acute Healthcare customers.
• Proactively identify, penetrate and develop high-potential health systems and hospitals within the assigned territory.
• Generate new opportunities through disciplined prospecting, executive networking, targeted outreach, referrals, industry events and partnership with internal Service Sales Specialists and marketing resources.
• Build trust-based relationships across Clinical Engineering/HTM, Supply Chain, Finance and Executive Leadership within prospective customer organizations.
• Conduct discovery and needs assessments to uncover medical equipment service challenges, business priorities and compelling events.
• Develop tailored multivendor service strategies that address operational, financial and clinical priorities.
• Deliver compelling presentations and executive-level value propositions that differentiate PartsSource and its PRO service portfolio.
• Create urgency and maintain momentum through long, complex enterprise buying cycles.
• Lead commercial negotiations and close new service agreements.

Lead Complex Enterprise Sales Pursuits

• Develop stakeholder maps, pursuit strategies and executive engagement plans for priority prospects.
• Coordinate internal resources throughout discovery, solution development, assessment, proposal and contracting.
• Partner closely with Pricing, Marketing, Legal, Finance and technical resources to progress opportunities through deal desk, RFP and contracting processes.
• Translate prospect requirements into clear internal solution requirements and commercial recommendations.
• Anticipate competitive threats, procurement barriers and customer objections and develop strategies to overcome them.
• Maintain ownership of the opportunity through contract execution and complete a disciplined handoff to the appropriate Service Sales Account Manager (SSAM) and implementation teams following close.

Drive Operational Rigor and Sales Excellence

• Build and maintain sufficient qualified pipeline to consistently support annual new-logo quota attainment.
• Prioritize target accounts based on addressable opportunity, customer need, engagement, timing and likelihood to convert.
• Maintain accurate CRM records, opportunity stages, stakeholder maps, close plans and forecasts.
• Apply rigorous qualification standards and actively disqualify pursuits that do not warrant continued investment.
• Consistently use PartsSource sales processes, tools and methodologies to improve conversion and forecast accuracy.
• Maintain a balanced pipeline across near-, mid- and long-term opportunities.
• Take personal accountability for opportunity creation, deal progression and new-logo results.

How Success Is Measured

• New-logo bookings and annual quota attainment.
• Qualified pipeline creation and healthy pipeline coverage.
• Opportunity conversion, sales-cycle progression and forecast accuracy.
• Penetration and multithreading within priority target accounts.
• Quality and completeness of post-close handoffs to SSAM and implementation teams.

What You'll Bring

Your Background

• 10+ years of successful experience in healthcare services, enterprise healthcare, consulting sales or other complex B2B sales environments.
• Demonstrated success creating and closing net-new enterprise business, not solely expanding existing customer relationships.
• Proven ability to independently generate pipeline and penetrate complex organizations where no established relationship exists.
• Demonstrated success leading complex, multi-stakeholder sales cycles and closing enterprise-level service contracts.
• Deep understanding of healthcare operations and the priorities of Clinical Engineering/HTM, Supply Chain, Finance and executive stakeholders.
• Strong executive presence and the ability to build credibility with senior healthcare leaders.
• Experience with multivendor service models or healthcare technology service solutions strongly preferred.
• Strong commercial acumen, negotiation capability and financial/value-selling skills.
• Demonstrated discipline in pipeline management, opportunity qualification, forecasting and CRM execution.
• Bachelor's degree in Business, Healthcare Administration or related field required; Master's preferred.
• Ability and willingness to travel approximately 40-50% throughout an assigned U.S. territory.

Who We Want to Meet

• Act Like an Owner: You demonstrate Accountability & Execution, taking responsibility for creating opportunities, advancing complex deals and delivering results without waiting for others to create the path.
• Serve with Purpose: You bring strong Customer Centric instincts, uncovering meaningful healthcare-provider challenges and building solutions that create measurable operational and financial value.
• Adapt to Thrive: You demonstrate Managing Ambiguity, confidently navigating long sales cycles, changing stakeholder priorities and complex healthcare buying environments.
• Collaborate to Win: You exhibit strong Influence & Communication, mobilizing cross-functional resources and engaging executives with clarity, credibility and purpose.
• Challenge the Status Quo: You apply Curiosity & Problem Solving to challenge traditional service models, open doors in difficult accounts and help healthcare organizations rethink how equipment service is managed.

Benefits & Perks

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)

• Career and professional development through training, coaching and new experiences.

• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.

• Inclusive and diverse community of passionate professionals learning and growing together.

Interested?

We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

Read more about us here:

· PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024

· PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025

· PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025

· PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025

· WSJ: Bain Capital Private Equity Scoops Up PartsSource

EEO

PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Legal authorization to work in the U.S. is required.