Network Operations Technician

vTech Solution

Job Summary:

The Network Operations Support Technician is responsible for monitoring and maintaining LAN/WAN networks including point-to-point, wireless, campus, VPN, and host computer configurations across statewide multi-complex networks. This role supports both voice and data circuits to ensure network reliability and availability within a 24/7 operational environment. Responsibilities:

Monitor network alarms, alerts, and faults to ensure service reliability and availability.
Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details.
Analyze State Data Network reports from management systems, databases, and spreadsheets to identify and resolve equipment or service issues.
Initiate trouble reports and corrective procedures involving maintenance or technical support personnel.
Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team.

Required Skills & Certifications:

Minimum 1 year of experience with LAN/WAN maintenance and support.
Minimum 1 year of call center or service desk experience.
Strong customer service skills.
Experience or knowledge of voice and data circuits, including troubleshooting and research.
Familiarity with incident ticketing systems such as ServiceNow or Remedy.
At least 1 year of systems analysis or service desk experience.
High School Diploma or GED.

Preferred Skills & Certifications:

CompTIA Network+ Certification.

Special Considerations:

Must participate in shift work covering weekends and holidays as part of a 24/7 operational support team.
Onsite work required in Montgomery, AL.

Scheduling:

1st shift: 8am to 4pm.
Work schedule follows a 10-day shift (Monday through the following Wednesday), then 4 days off, followed by a 5-day shift and 2 days off, then repeats.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Network Operations Technician in Montgomery, AL vacancy

Network Technician
...Overview Job Title: Network Operations Support Technician (1st Shift) Position Overview: This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance. The technician will be responsible for monitoring...
Operations
Full time
Shift work
Day shift
Seneca Resources
Montgomery, AL
2 days ago
Network Technician
...A technology solutions provider is seeking a Network Technician 2 in Montgomery, Alabama. The role involves executing technical tasks, performing installations and maintenance, and ensuring system functionality. Candidates must have a high school diploma, 4+ years of...
Suggested
M.C. Dean, Inc.
Montgomery, AL
1 day ago
Cable Technician II
$22 per hour
...inside and outside building out the data centers. Pulls wire and/or oversees and directs conduit installations and wire pulling. Operates tools/equipment, normally requiring the use of two hands (examples: cable cutters, hammer drills, compression tools, jack hammers,...
Operations
Contract work
Temporary work
TEKsystems
Montgomery, AL
8 days ago
IT Service Desk Engineer
$96.3k - $113.86k
...Tier 2 troubleshooting and resolution for hardware, software, networking, and access issues escalated from Tier 1 while meeting SLAs... ...repeat tickets and improve support quality Partner with IT Operations, Security, IAM, Corp Engineering, Workplace, Procurement, and...
Operations
Local area
Coinbase
Montgomery, AL
2 days ago
Technical Support Engineer
$65.7k - $118.3k
...real hands-on experience in system administration and production operations. Partner with the best You will be responsible for... ...of Linux administration (file systems, permissions, processes, networking basics). ~ Demonstrate hands-on experience with Docker/K8S (...
Operations
Work experience placement
Work at office
Shift work
Akamai
Montgomery, AL
3 days ago
IT Specialist
...and testing of hardware and software associated with multiple operating systems and computer platforms. Provides technical assistance and... ...between systems as well as compatibility with local area network (LAN) and wide area network (WAN) infrastructure.(5) Analyzes,...
Operations
Local area
US Army
Montgomery, AL
5 days ago
Sr. IT Technician
$60k - $65k
...Career Opportunities: Sr. IT Technician (4830) Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated... ...the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties....
Operations
Work experience placement
Night shift
Oxford Casino · Hotel & Sportsbook
Montgomery, AL
5 days ago
IT Specialist
...Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving - identifying alternatives to...
Operations
Full time
Part time
Immediate start
Remote work
Trial period
Relocation package
Defense Information Systems Agency
Montgomery, AL
15 hours ago
IT SPECIALIST (INFOSEC)
...Job Title Job Description Duties Evaluates network and systems security for the specialized wargaming networks and systems... ...science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that...
Operations
Work at office
Trial period
Relocation package
Afternoon shift
Department of the Air Force
Montgomery, AL
2 days ago
AIRPORT IT TECHNICIAN
...AIRPORT IT TECHNICIAN Location: Montgomery Regional Airport - Montgomery, AL Closing Date:... ...hardware or software, supporting airport networks, troubleshooting and resolving IT‑related... ..., LAN/WAN systems, internet software, operating systems, PC application software, PC networks...
Operations
Work at office
Local area
Work from home
Night shift
Weekend work
Montgomery Regional Airport
Montgomery, AL
2 days ago
Lead Cable Technician
$52k - $62.5k
...Description C2 is looking for 2 Lead Technicians for their Montgomery team to support a variety of Cabling projects across Network/Fiber. Responsibilities - Install UTP, fiber... ...expertise in strategy, design, execution and operations unlocks business value through a range of...
Operations
Permanent employment
Work at office
TEKsystems
Montgomery, AL
3 days ago
Desktop Engineer
$65.4k - $70.57k
...prioritize recovery sequencing and controls for mission-critical operations. Coordinate and execute a structured disaster recovery... ...strengthen preparedness. Partner with infrastructure, application, network, and security teams to ensure backup, replication, high-...
Operations
Contract work
Work at office
ASM Research, An Accenture Federal Services Company
Montgomery, AL
3 days ago
IT Support Specialist
...Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing...
Operations
Apprenticeship
Worldwide
Shift work
US Navy
Montgomery, AL
4 days ago
Field IT & Telecom Technician - Flexible Schedule & Travel
...HARDY INDUSTRIES is seeking skilled technicians to support our I.T. and Telecom operations across various environments such as retail and medical. Candidates should have at least 1 year experience, relevant certifications or extensive field experience. Responsibilities...
Operations
Hourly pay
For contractors
Flexible hours
Hardy Industries Inc
Montgomery, AL
2 days ago
Part Time IT Operations Specialist II
...humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. Working as an IT Operations Specialist II for Alfa Insurance offers a remarkable opportunity that extends beyond the mere task of printing, balancing, and distributing...
Operations
Part time
Work at office
Remote work
Shift work
Alfa Insurance Corporate Careers
Montgomery, AL
4 days ago
IT Cable Technician
...Your day can range from reinstalling a PC Operating System to drilling holes and running CAT... ...and 10gig 2. Testing/Troubleshooting network issues. (Connectivity, other Low Voltage... ...MDF and IDF build outs. Cable Technician Requirements: Ideally 2-5 years of experience...
ATS-AL, Inc.
Montgomery, AL
5 days ago
IT Field Service Technician
...Description MCR Technical Service is looking for IT Field Service Technician to join the team! You must live in Alabama. You will work... ..., has over forty years of experience in the IT field. Michael operates as the president of MCR and is the managing director...
Operations
Live in
Work at office
Remote work
Work from home
MCR Technical Service
Montgomery, AL
12 days ago
Cable Technician
...Cable TechnicianAnistar is seeking experienced Cable Technicians for a long term contract opportunity to provide assistance with the installation... ..., testing, and labeling. Knowledge of Telecom systems, TCP/IP networks, CCTV security, access control & wireless solutions. BICSI...
Long term contract
Work experience placement
NSC Staffing
Montgomery, AL
2 days ago
Cable Technician
$25 - $30 per hour
...Job Title: Cable Technician Location : Montgomery, AL Pay Rate: $25-30/HR Company Summary :... ..., testing, and labeling. Knowledge of Telecom systems, TCP/IP networks, CCTV security, access control & wireless solutions. BICSI cert...
Long term contract
Work experience placement
Work at office
NSC
Montgomery, AL
3 days ago
Lead Structured Cabling Technician
C2 Tech Birmingham 6012 E Shirley Ln Montgomery, AL 36117, USA C2 Tech Birmingham 6012 E Shirley Ln Montgomery, AL 36117, USA Install UTP, fiber optic, and multi-conductor copper cabling infrastructure Test and certify permanent links using industry-standard equipment ...
Permanent employment
Work at office
C2 Technology Group
Montgomery, AL
3 days ago
Leasing & Live It Specialist
Hrpliving is seeking passionate Leasing Consultants in Montgomery, AL, to create standout experiences for residents. As a Leasing & Live It Specialist, you'll manage tours, events, and inquiries, ensuring residents feel welcomed and supported. The role requires a positive...
Hrpliving
Montgomery, AL
2 days ago
IT Specialist
Branch Chief DutiesServes as Branch Chief, plans, directs, reviews, and coordinates the efforts of work operationsEnsures assigned branch provides seamless, efficient, professional, and timely service desk support for all customersDirects and oversees the highly skilled...
US Department of War
Montgomery, AL
1 day ago
IT Technician
...A leading IT services provider in Montgomery, Alabama is seeking an IT Support Technician. The role involves troubleshooting PC issues, configuring workstations, and maintaining network security. Candidates should have 2+ years of IT experience, excellent communication...
ATS-AL Inc.
Montgomery, AL
1 day ago
IT Specialist
...Guard position is for an IT SPECIALIST (SYSADMIN) (T32), Position Description Number D1617P02 and is part of the AL DCSIM JFHQ, National Guard.Organization: DCSIM, Montgomery, ALSelecting Official: Mr. R. GreenThis position is available only to current DCSIM technicians...
US Government Jobs
Montgomery, AL
4 days ago
IT Specialist
...applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs...
Relocation package
ClearanceJobs
Montgomery, AL
5 days ago
Senior Desktop Engineer
$81.85k - $110k
...government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our...
Full time
Currently hiring
Local area
Remote work
Flexible hours
GovCIO
Montgomery, AL
5 days ago
Desktop Support Technician
Job TitleLocation: SONIC AUTOMOTIVE: 731 Eastern Blvd, Montgomery ALMUST HAVE:Field tech experience client facing/executive customer service. Troubleshooting and preventative maintenance of site. Warranty Dell support. Mac experience is a plus. Certification requirements...
Full time
Contract work
Local area
AA2IT
Montgomery, AL
1 day ago
Mail Processor - No Experience Required
$23.47 - $38.62 per hour
...and services Clerical Duties : Maintain accurate records and process mail forms System Management : Use USPS tools to streamline operations Disclaimer This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps...
Operations
Hourly pay
Postal Recruiters
Montgomery, AL
1 day ago
Residential Program Director
...Carastar Health is seeking a Director for three Crisis Residential Units in Montgomery, Alabama. In this role, you will oversee operations, supervise staff, and provide direct services for up to 44 consumers. The ideal candidate will have a Master's degree in behavioral...
Operations
Carastar Health
Montgomery, AL
3 days ago
Guest Service Supervisor
...Montgomery, AL, seeking a Food & Beverage leader to guide the team in delivering exceptional service. You will coach staff, support daily operations, and ensure pristine buffet presentations while maintaining health and safety standards. Ideal candidates bring F&B or...
Operations
Staybridge Suites
Montgomery, AL
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Network Operations Technician. Be the first to apply!