Account Manager- Remote

Job Overview:The Account Manager is responsible for providing dedicated service to assigned key account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs. The Account Manager will create partnering relationships of trust, integrity, customer satisfaction, and loyalty, and ensure customer compliance. They collaborate with their teams to achieve the objective of building out the store.Job Responsibilities:Account Management & Strategic Sales PlanningServe as the primary point of contact for assigned key account(s), owning the overall customer relationshipLead day-to-day engagement with customer buyers and stakeholders to drive alignment and resultsDevelop strong, trust-based relationships that position the company as a preferred strategic partnerTranslate customer needs into actionable internal plans across teamsExecute sales plans and goals designed to increase sales, profit margin and minimize expensesDevelop joint business plansManage new sales opportunities and servicing existing accountsForecast profit, volume growth and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts Makes key decisions on addressing and identifying customer needs and concerns for assigned accountsLeads forecasting, pre-booking, show ordering, etc.Deliver Account ResultsAnalyze sales reporting and create strategies to drive sales.Operates as the account conductor and owns the specialty sales deployment processDevelops and maintains a JBP that drives sales and profit margin. Responsible for sales and profit margin results for assigned account(s).Focuses plans to drive sales and profit margin across product and servicesManage RelationshipsAct as the voice of the customer internally, ensuring needs are clearly communicated and addressedPartner with broker, vendor, and internal stakeholders to support customer objectivesLead regular customer meetings, business reviews, and performance updatesResolve day-to-day issues and escalate as needed to ensure customer satisfactionMeet or exceed client expectations and established deadlines.Drives proactively the company’s initiatives to ensure the success of the customer.Focuses efforts on mutual sales and profit growth.Owns one or more key account customers.Manage ExecutionAnalyze sales performance, promotional effectiveness, and category trendsProvide insights and recommendations to improve sales, assortment performance, and customer outcomesTrack against goals and report progress to leadershipIdentify risks and opportunities and adjust execution accordinglyConduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance.Coordinate with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising and Services leaders to ensure department sales specialists are supporting their account goalsPerforms other duties as assigned.Job Requirements:Education/ Certifications:Bachelor’s degree strongly preferred.Experience:Minimum 3-5 years of sales experience required.Experience with Key Accounts preferred.Understanding and knowledge of products.Development and execution of business plans, sales plans, and/or commission programs.Familiarity with sales opportunities.Understanding of sales forecasting, programs, promotions and related techniques.Understanding of margin and company profitability.Proven track record of exceeding customer expectations.Ability to work in a result-driven environment.Proficiency in Microsoft Office Suite and company systems.Demonstrated ability to drive new business and close sales.Knowledge/Skills/ Abilities:Excellent communication, negotiation, and presentation skillsAptitude for financial reportingAbility to lead without reporting authorityAbility to interact at all levels of the businessAble to manage and coordinate projectsAble to exceed at: customer service skills, problem solving, attention to detail and organizational skills.Good judgment is required for this position as there may be times when direct supervision may not be immediately available.Work Environment: Remote Role:This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.Travel (major):Travel is required up to 50% for this position.About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFIJob Ref:179209Location:Stillwater, MN 54021Location Flexibility:RemoteCategory:SalesJob Type:Full-timeJob Status:ExemptAnticipated Closing Date:Oct. 27, 2026Pay BasisYearlyPay Range$84300.00 - $153100.00 Annually ($40.53 - $73.61 Hourly)Other CompensationBonus EligibleBrandUNFI