Maintenance Technician D

Req ID:

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 

Job Purpose

The Maintenance Technician is responsible for operating, maintaining, troubleshooting, and repairing the Automated People Mover (APM) system and its associated subsystems at the O&M site. This includes vehicles serving the PHX Sky Train system and wayside subsystems such as guideway rail, switches, platform doors, and related components.

This role performs preventive, corrective, and recovery maintenance activities following established procedures and under normal supervision. Technicians exercise sound judgment and a high degree of autonomy when troubleshooting equipment failures and recommending repairs, while following direction from senior-level personnel as required.

Key Responsibilities and Accountabilities

1. Operate, Troubleshoot, and Repair Systems (25%)

• Perform preventive and corrective maintenance on APM vehicles, wayside equipment, and associated subsystems.
• First and Second Shift: Primary focus on vehicle maintenance and related equipment.
• Third Shift: Primary focus on wayside systems and infrastructure.
• All technicians must be capable of maintaining both vehicle and wayside subsystems.
• Operate trains, platform doors, guideway switches, and power distribution systems in manual mode.
• Inspect and service electrical, mechanical, hydraulic, and pneumatic systems in accordance with established procedures.
• Repair or replace defective components using manuals, blueprints, schematics, drawings, and verbal or written instructions.

2. System Recovery and Customer Support (25%)

• Respond promptly to system failures and assist in the recovery of disabled vehicles to restore operations.
• Support customer requests efficiently and professionally.
• Assist passengers during emergency and service disruption events.

3. Preventive Maintenance Execution (20%)

• Perform thorough and complete preventive maintenance inspections on vehicles, wayside systems, and subsystems as assigned.

4. Certification and Qualification Maintenance (20%)

• Achieve and maintain all functional certifications required for assigned systems and responsibilities.

5. Training and Continuous Development (10%)

• Actively participate in ongoing training programs.
• Demonstrate continuous learning and progression through the maintenance training program.

Core Competencies

• Teamwork
• Customer Orientation
• Communication
• Problem Solving
• Initiative
• Continuous Self-Development

Local Requirements

• Ability to work a 24/7/365 schedule , including nights, weekends, and holidays.
• Must pass required federal background checks and drug screening .
• Ability to work at elevated heights, climb ladders, squat, and perform physically demanding tasks.
• For safety reasons, must communicate effectively in spoken and written English .

Qualifications & Functional Knowledge

Education and Training

• Formal training or education in an electromechanical field required.
• Technical school, engineering coursework, or equivalent training preferred.
• Relevant work experience may substitute for formal education.
• High school diploma or equivalent required; Associate degree (A.S.) in a related mechanical or technical discipline preferred.
• Vocational training or technical certification is a plus.

Industry Knowledge

• Experience in railroad, Automated People Mover, or transportation systems preferred.
• Working knowledge of:
  • Basic electronic theory
  • Mechanical systems and equipment operation
  • Hand and power tools
  • Basic electronic testing equipment

Technical & Professional Skills

• Demonstrated initiative in prior technical assignments.
• Strong troubleshooting and problem-solving abilities, with examples required.
• Ability to perform a wide variety of technical tasks.
• Capacity to learn and safely operate complex equipment.
• Ability to read, understand, and follow technical instructions and procedures.
• Willingness to work rotating shifts as required.

Impact of the Role

This position is a critical contributor to delivering safe, reliable, and efficient transportation services. The Maintenance Technician C plays a vital role in meeting contractual commitments and ensuring customer satisfaction.

Work Environment & Physical Demands

• Regular exposure to outdoor weather and challenging environmental conditions.
• Frequent exposure to moving mechanical parts.
• Occasional exposure to fumes, airborne particles, extreme temperatures, electrical hazards, and vibration.
• Noise levels range from moderate to loud.
• Work may occur in train yards with live power rails and moving equipment.
• Must be able to operate heavy equipment, cranes, forklifts, and company vehicles safely.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.