Technical Account Manager
Level Ai
Technical Account Manager Level AI, a Series C startup founded in 2019 and headquartered in Mountain View, California, is transforming customer engagement by turning contact centers into strategic assets. Our AI-native platform, powered by cutting-edge technologies like Large Language Models (LLMs), delivers deep, actionable insights from customer interactions. This empowers organizations to enhance customer experience, optimize operations, and drive growth. Continuously evolving with the latest AI advancements, Level AI stands as the industry’s most adaptive and forward-thinking solution for modern customer intelligence. Key Responsibilities: - Serve as the primary technical point of contact for enterprise customers, driving adoption and value. - Understand customer business goals and technical requirements, providing strategic guidance on best practices and AI-driven solutions. - Collaborate with engineering and product teams to relay customer feedback and influence roadmap decisions. - Troubleshoot technical issues and provide proactive solutions to improve platform performance and user experience. - Conduct regular business reviews, provide insights from customer interactions, and drive value realization.
- Develop and maintain strong relationships with key stakeholders to ensure long-term customer success and retention. Qualifications & Skills: - 3+ years of experience in a Technical Account/Customer Success Manager, Solutions Engineer, or Customer Success Engineer role in an Enterprise SaaS or AI environment. - Strong understanding of AI, NLP, and cloud-based SaaS solutions. - Excellent communication and relationship-building skills, with the ability to explain complex technical concepts to non-technical audiences. - Proven ability to troubleshoot technical issues and work cross-functionally with engineering and product teams. - Experience managing enterprise customer accounts and driving adoption of technical solutions. - Impeccable character attributes, including drive, problem-solving, and teamwork. Bonus: - experience implementing AI CX CCaaS contact center technologies.
- ...in execution and impactThe RoleThis is a technical role in a fast-paced environment that... ...strategic customers with little direction.Manage and monitor support interactions, serving... ...and incident response, working with the account team, technical support, operations and...SuggestedFull timeTemporary workRemote work
$100k - $140.5k
...unmatched scale, privacy, and precision. As a Technical Solutions Consultant (TS), you’ll... ...a trusted technical advisor, owning key accounts from onboarding through expansion. You’ll... ...drive platform value.Technical Project Management & SupportTrack customer adoption metrics...SuggestedFull timeWork from homeFlexible hoursNight shift2 days per week- ...the leading provider of AI-powered IT management and cybersecurity software, serving Managed... ...a culture centered around innovation, accountability, and results. We are a high-growth,... ...SummaryKaseya is seeking a customer-focused Technical Account Manager (TAM) to help customers...SuggestedSecond jobRemote workWorldwide
$141k - $206.9k
...London as our HQ, we’re shaping the future of fintech - and we’re just getting started.Job description:As a Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction...SuggestedWork at officeRelocation package3 days per week$129k - $211.85k
...the sustainable and efficient production of feed for poultry, swine, and ruminant animals.Kerry is seeking an outstanding Technical Account Manager to represent our North American Animal Nutrition business. The successful candidate will have full sales, budget, and pipeline...SuggestedFull timeTemporary workWork from home- OverviewJob PurposeIntercontinental Exchange (ICE) presents a unique opportunity for a full-time Associate Technical Account Manager (TAM) to join the Houston team, responsible for supporting Americas new and existing WEBICE customers, FCMs and middle / back-office users...Full timeWork experience placementWork at office
$130k - $160k
...streamers around the world while gaining meaningful experience across a variety of disciplines.About the Team We are Roku’s Technical Account Management team for advertising publisher partnerships, owning integration health end-to-end—from onboarding through mature...Work at officeLocal areaRemote workMonday to ThursdayFlexible hours- ...Field: SalesJob Number: 192448Eligible for remote: YesApply: Account Manager - Data Center Interconnect SolutionsLocation: Houston, Texas... ...computing, and next-generation data center infrastructure.As a Technical Account Manager, you will serve as the trusted technical and...Remote workVisa sponsorshipWork visaRelocation packageFlexible hours
- ...Francisco, San Jose, or Bellevue office location 4 days per week; Lambda’s designated work from home day is currently Tuesday.The Technical Account Manager owns the technical health of the post-sales relationship for Lambda’s public cloud accounts, spanning AI-native startups,...Contract workWork at officeLocal areaWork from homeFlexible hours
$118.4k - $177.6k
...us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work... ...Workday, and we hope to be a match for you too.About the TeamThe Technical Account Management (TAM) team provides a proactive and personalized...Full timeWork experience placementWork at officeRemote workHome officeFlexible hours- ...have high standards and hold each other accountable for acting with positivity, dedication,... ...meet Account needs.In a nutshell, any technical activity that brings value both to the... ...used in the AccountEducate developers and managers on the value of static code analysis in...Full timeWork at officeRemote workWork from homeWorldwideFlexible hours
$140k - $296k
...in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma's largest enterprise customers, working closely with...Minimum wageFull timeLocal areaRemote workFlexible hours$125k - $210k
...Description ~Design and implement scalable and effective technical solutions to meet business needs. ~Collaborate with... ...-facing technical roles such as Technical Implementation Manager, Technical Account Manager, Solutions Consultant, Integrations Engineer,...Local areaRemote workFlexible hoursMichael Page
United States1 day ago- ...is looking for a commercially driven, intellectually curious account management professional to own and grow a portfolio of global customer... ...understanding the customers' products, business challenges, and technical needs to recommend the right solutions from FairCom’s highly...Work at officeRemote workFlexible hours
FairCom
Sandy, UT2 days ago - ...Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM...Remote work
Qualys
Kansas City, MO15 hours ago - ...Technical Account Manager Location: Hoboken, NJ Division: Revenue Department: Business Development Reports to: Chief Revenue Officer About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that provides accessible...Contract workRemote work
QCI
Hoboken, NJ2 days ago $79k - $113k
...Technical Account Manager I This Technical Account Manager / Technical Project Manager (TAM/TPM) owns the end-to-end execution of unmanned forklifts, acting as the key technical and project liaison between our Korea-based engineering teams and field teams in North America...Local areaRemote workOverseasBear Robotics, Inc.
Los Angeles, CA4 days ago$75k
...Technical Account Manager Fully Remote • Remote or - Phoenix, AZ 85004; AZ - Phoenix, AZ 85004 Overview Salary Range $75,000.00 - $75,000.00 Base+Commission/year Level Experienced Position Type Full Time Job Shift Standard (8AM to 5PM) Travel Percentage Negligible...Full timeWork experience placementRemote workShift workTrapp Technology
United States3 days ago$110k - $165k
...Technical Account Manager Location: Remote, onshore in the USA. Salary Range: $110k to $165k. Starfish Storage is seeking an experienced Technical Account Manager to join our team. In this role, you will be responsible for managing and developing relationships...Local areaRemote workFlexible hoursCambridge Computer
United States3 days ago$65k - $75k
...challenges, and work that genuinely moves the needle, you'll feel at home here. About the Role We are looking for a Technical Account Manager (TAM) who thrives at the intersection of technology and customer success. This role is critical in ensuring our customers...Remote workHome officeFlexible hoursAIQ
United States15 hours ago- ...our Notion Candidate Handbook and our GitHub! What You Will Be Working On/Responsible For Prepare and deliver compelling technical presentations, demos, and webinars Providing in-depth technical expertise and tailored post-sales content based on customer needs...Work at officeLocal areaRemote work
LocalStack Inc
United States4 days ago $121.8k - $207.06k
...Technical Account Manager As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you...Full timeFidelity National Information Services Inc
New York, NY2 days ago- ...security incident possible. Ready to learn more? Connect with us on LinkedIn and YouTube About the role: Technical Account Managers at Ambient own the customer success journey from signed contract through full operational adoption for some of the world'...Full timeContract workLocal areaRemote workFlexible hours
Ambient AI
Redwood City, CA2 days ago - ...The Role As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption success, and long-term value realization of...Remote work
Contruent
Naperville, IL2 days ago - ...Technical Account Manager Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers...Remote work
Varonis
Seattle, WA15 hours ago $85 - $90.38 per hour
...Assessments Strategic Business Reviews Annual Account Plans These are done in partnership with Customer Success Managers (CSM) Field Engineers (FEs), Sales who... ...selection and removing value blockers. Technical Skills: Strong working or implementation...Remote workVarite
United States3 days ago- ...Job overview: As Technical Account Manager, you will be the main point of contact and technical account owner for one account. The Professional Services team is a client-focused team, expert in everything Genetec develops, with the mission to complement our partners...Remote workFlexible hours
Genetec
United States4 days ago - ...Snowflake, Databricks, and Google BigQuery, and the business users who need consistent, AI-ready analytics. We are looking for a Technical Account Manager (TAM) to help us redefine how the world handles business intelligence. The Impact You'll Make In this role, you...Remote workFlexible hoursShift work
AtScale
Boston, MA4 days ago - ...We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully deploy, manage, and grow their use of Chooch’s AI Vision platform. The...Full timeRemote work
Chooch
San Mateo, CA1 day ago - ...Technical Account Manager VETRO provides cutting-edge Geographic Information Systems (GIS) solutions tailored for telecom and broadband providers. Our platform equips organizations with the tools to efficiently design, deploy, and manage fiber optic networks. At VETRO...Remote workHome officeFlexible hours
Vetro Inc
United States4 days ago
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