Business Analyst

JOB SUMMARY – The Business Analyst will function as a senior technical resource for a large, high-profile development effort extending a pension administration system. This position will be responsible for eliciting and documenting requirements, conducting interviews with stakeholders, and maintaining and monitoring requirements during development. This position will collaborate closely with the business stakeholders, project manager, architect, and other IS staff. This position requires critical thinking and problem-solving abilities to address complex issues. PRINCIPAL DUTIES AND RESPONSIBILITIES Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver artifacts as needed Develop Functional requirements, Use Cases, Process Flow Diagrams, Workflow Diagrams, User Stories, Test Cases, and other software development artifacts Successfully engage in multiple initiatives simultaneously and manage competing priorities Work independently with users to define concepts and under the direction of project managers Drive and challenge business units on their assumptions of how they will successfully execute their plans Serve as the conduit between the user community and the software development team through which requirements flow Write requirements specifications utilizing Epics and User Stories Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Participate in special projects Assist in the development of training materials, user documentation, etc. Other duties as assigned REQUIRED AND PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES 5+ years of experience in business analyst roles with at least 2+ years working on database application development projects and 1+ years of experience in an Agile development life cycle (SCRUM or similar) is strongly preferred Bachelor’s degree in Computer Science or Computer Engineering, or a closely related discipline or equivalent experience required Strong IT Knowledge and Technical Skills Experiencing producing Agile requirements using Epics and User Stories is strongly preferred Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, subject matter experts, and end users Demonstrates ability to manage complex issues while maintaining a flexible, positive, and cooperative demeanor Responds promptly to operations leaders and stakeholders to facilitate informed decision-making Troubleshoots assigned issues, gathers evidence and investigates all relevant information with participants, vendors, and internal departments to resolve the problem in a cooperative and collaborative manner This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem as necessary. Pay: $70,000.00 - $80,000.00 per year Benefits 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Work from home Education Bachelor's (Required) Experience Business analyst: 5 years (Preferred) Ability to Commute Rockville, MD 20850 (Required) Work Location: Hybrid remote in Rockville, MD 20850 #J-18808-Ljbffr