Strategic Account Manager - Interventional Glaucoma (Chicago)

Strategic Account Manager - Interventional Glaucoma (Chicago)

Job Category: Sales Requisition Number: STRAT001649

Full-Time Locations: Chicago, IL, USA +1 more locations

Job Details

Major Duties and Responsibilities

Essential responsibilities and duties include, but are not limited to, the following:

• Create demand for Sight Sciences products within both company and industry-compliant guidelines
• Develop effective educational and sales presentations to differentiate product(s) compared to current surgical glaucoma offerings with Ophthalmic surgeons within the assigned territory
• Analyze data and manage territory to create an effective business plan, including regular funnel management and forecasting
• Maintain knowledge of current trends in the industry and competitive products
• Manage territory budget and resources
• Complete administrative paperwork in a timely manner and communicate with the Manager regarding established key performance indicators and feedback from physicians
• Attend various sales training workshops, sales meetings, national/regional conferences, and relevant trade shows
• Maintains direct contact with customers to enable the best clinical outcomes
• Establish and foster Key Opinion Leader (KOL) and Future Key Opinion Leader (FOL) relationships
• Pre-sale: Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules
• Post-sale: Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines the validity of warranty claims and schedules repair resources
• Support company goals and objectives, policies, and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements
• Maintain a professional and credible image with key physicians, distributors, consultants, vendors, and co-workers

Qualifications

Education Requirements: Bachelor's degree or equivalent experience required

Experience Requirements:

• 5+ years of sales experience, with preferably a minimum of 3 years of medical sales experience in ophthalmology, with a proven track record of success
• Successful sales track record in the medical device industry
• Ability to navigate complex health systems efficiently
• Strong relationship-building skills
• Strong sales presentation skills
• Ability to work independently and as well as within a strong team environment

Other Qualifications:

• Excellent verbal and written communication and presentation skills necessary
• Strong business acumen skills
• Required residence in territory geography

Physical Demands

Stamina: Sales representatives may spend long hours on their feet, visiting multiple healthcare facilities and/or attending trade shows. They should have the stamina to maintain energy levels throughout the day to handle the physical demands associated with the job.

Lifting & Carrying: Medical devices can range in size and weight, and sales representatives may need to transport and demonstrate these devices. The ability to lift and carry equipment, sometimes up to 50 pounds or more, may be required.

Driving: A valid driver's license and a clean driving record will be required since sales representatives will be required to travel to customer locations frequently. They should be comfortable driving for extended periods of time and navigating various routes.

Travel Requirements

Travel requirement: 30% to 60% overnight travel (territory dependent) Face-to-face interaction with customers: 90%

Note: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, variation in workload, rush jobs, or technological developments).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.