Strategic Account Manager

Job Type


Full-time

Description

Position Title : Strategic Account Manager


Department: Sales


Reporting To : Director of Sales


Location : Hybrid (Chicago, IL) 1 day/week in-office


About the Role:


The Strategic Account Manager is responsible for driving Net-New Acquisition sales into a defined customer territory. This role will include business development activities of next generation telecommunications, data center, cloud, AI, and managed services solutions that are available in the Avant portfolio. The Strategic Account Manager will drive new sales and acquire net new customers.


This person will be the primary point of contact for clients assigned through our Strategic Partner Division.


This is a full-time position. Employees located in the Greater Chicagoland Area or Dallas/Frisco area are currently expected to work from the office 1 day per week; however, this is subject to change.

What You'll Do:


• Support the sales and development of net new business opportunities within a defined base of existing clients

• Work with existing customers and upsell/cross sell motion

• Collaborate closely with account managers, field sellers, team managers, and internal sellers to meet or exceed sales revenue targets

• Grow existing customer share by introducing new telecommunications, data center, cloud, and managed services solutions to clients

• Work closely with Avant Retention team and transition newly acquired accounts so they can provide the best life cycle management available

• Exceed monthly and quarterly sales goals

• Establish and cultivate a solid working relationship with vendor/supplier partners

• Demonstrate a strong and effective knowledge of all telecommunications, data center, cloud, and managed service solutions

• Fluency in the contrasting differences between each solution and ability to articulate those differences based on a client's requirements and sales opportunity

• Provide strong existing client management and outgoing business development efforts to optimize effective market coverage to exceed sales targets

• Help create client-facing business development activities, perform demand generation, and perform all follow-up to business development activities

• Coordinate prospect meetings, teleconferences, and communications

• Participate in client seminars and workshops

• Create and deliver polished sales proposals and RFP responses

• Engage regularly with sales leadership (manager, Director and VP) to provide visibility to open opportunities, upcoming renewals, and billed revenue

General Internal Sales Activities

• Assist with CRM's opportunity entry & initial account set up

• Aid with vendor registration on new opportunities

• Submit pricing requests & formulate responses into quote comparison spreadsheet (presentation)

• Issuing quotes, sales presentations, sales orders, and contract paperwork to Team Leads and/or customers

• Record recent sales into CRM & Manage monthly revenue reports

• Communicate and provide vendor escalations paths/lists to existing customers

• Support in daily tasks of scheduling customer and dealing with review calls

Requirements

Requirements:


• 5 years' relevant sales experience in Telecom, Cloud, Data Center, and Managed Services

• Bachelor's Degree or higher

• Extremely well organized with strong attention to detail

• Technologically savvy; including high familiarity with Word, Excel, and database applications involving computer use and data entry

• Strong interpersonal and presentation skills including consulting skills

• Strong presentation and organizational skills - required to present proposals for net new services based on client requirements.

• Strong Oral and written communication skills

• Thorough knowledge of "as-a-service" solutions and business models

• Experience meeting and exceeding scheduled deadlines

• Works well with customers, vendors, and management effectively

• Ability to handle, and simultaneously balance, a wide variety of multiple tasks under short time constraints

• Be able to support others and lead projects as required

• Thrive in an environment that values servant leadership, high efficiency, personal dependability, and organizational commitment.

We are looking for someone that is passionate at keeping our customers happy. This person needs to have a positive attitude and will not only achieve sales success but also bring additional value above and beyond the basic job description.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Commuter Benefits
• 401K Match
• Unlimited PTO
• Generous Parental Leave

The information contained in this job description is intended to convey information about the essential functions and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers, and coworkers.