Benefits Administrator

Job Description

Job Description

We are looking for a Benefits Administrator to support employee benefits administration for a leading organization. This Long-term Contract position will play a key role in maintaining accurate benefit records, assisting employees with benefit-related questions, and helping ensure smooth operations during open enrollment and year-end activities. The ideal candidate brings strong attention to detail, a service-oriented mindset, and the ability to handle sensitive information with professionalism and discretion.

Responsibilities:

• Coordinate day-to-day benefits administration activities, including processing elections, updates, and qualifying life event changes.

• Support open enrollment and year-end benefits operations by preparing records, reviewing submissions, and resolving discrepancies.

• Perform pre-enrollment and post-enrollment audits to confirm the accuracy of employee benefit selections and data entries.

• Monitor benefits-related requests and communications, providing timely assistance and clear follow-up to employees and internal stakeholders.

• Review status and exception reports to identify issues, investigate discrepancies, and help maintain accurate benefit participation records.

• Update employee benefit information within HRIS platforms, including Workday, while ensuring data integrity and compliance with internal procedures.

• Process and reconcile invoices from benefit vendors to support accurate billing and payment activities.

• Administer COBRA-related tasks and other benefits continuation processes in accordance with established guidelines.

• 2+ years of experience in benefits administration, compensation and benefits support, or a related HR function.
• Hands-on experience coordinating employee benefit programs, enrollments, audits, and benefits processing activities.
• Advanced Microsoft Excel skills, including functions such as VLOOKUP and the ability to analyze and validate data accurately.
• Experience working with HRIS platforms, including Workday, with a focus on benefits administration and employee data updates.
• Strong written and verbal communication skills with a customer-focused approach to employee support.
• Demonstrated ability to manage confidential information with discretion and professionalism.
• Detail-oriented, proactive, and capable of solving problems effectively in a fast-paced environment.