Service Advisor

Job Opportunity At Richard ChevroletWe are a busy, progressive shop with an aggressive pay plan and great benefits! The ideal candidate will flourish in a fast-paced and professional workplace. Great attitude is a must and team spirit is the name of the game.Richard Chevrolet has been a family owned and operated dealership since 1975. We have been ranked #1 in customer satisfaction in the US several times and winner of Chevrolet's Mark of Excellence Award seven of the past eight years.Job RequirementsSchedules service for customers either in person or on the phone to ensure prompt and accurate diagnosis of any problemMakes repair recommendations and manages the delivery of repairs by setting and managing customer expectationsEnsures that required documentation is complete and is in compliance with regulations and standardsGreets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or locationVerifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)Arranges service or repair and sets expectations for cost and completionGreets all customers in a warm, sincere, and helpful manner1 year previous experience preferred.Confident and professional phone mannerStrong computer and Internet skillsInside sales experience is a plusStrong record of positive customer satisfaction resultsBenefitsClean, professional and fun work environmentPaid vacation and personal timeMedical, Dental & Vision Insurance401k PlanHealth Savings AccountDiscounted gym membershipGeneral Motors Dealership Employee PricingRichard Chevrolet is an equal opportunity employer.