Named Account Executive, Higher Education

Job Category: Sales Salesforce seeks a Named Account Executive specializing in selling into Higher Education, specifically community college customers. The role involves establishing and nurturing strong relationships with these organizations, understanding their unique requirements, demonstrating the value of Salesforce products, and assisting them in achieving mission‑critical objectives. Territory: TX, OK, NM (Community Colleges) Key Responsibilities Cultivate and maintain enduring relationships with Higher Education clients. Utilize data analysis to pinpoint areas for improvement and make data‑driven recommendations. Provide regular progress updates to management regarding client accounts. Monitor and report on key performance metrics, including client retention and revenue growth. Maintain a high level of client satisfaction by consistently exceeding expectations. Work collaboratively with internal teams to devise solutions for complex challenges. Address and resolve client issues in a timely and efficient manner. Keep clients informed about new product features, updates, and enhancements relevant to their needs. Identify growth opportunities within existing accounts and work towards expanding Salesforce services. Collaborate closely with clients to formulate customized account strategies. Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery. Stay informed about industry trends, government regulations, and competitive offerings. Develop an in‑depth understanding of Salesforce products and solutions. Conduct regular meetings and check‑ins to assess client satisfaction and identify areas for improvement. Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly. Qualifications 7–10+ years of quota‑carrying software or technology sales and account management experience, ideally with Higher Education customers. Ability to work well within a matrixed environment with partners such as client directors, solution engineers, and executives. Highly driven individual with a focus on execution, a strong sense of urgency, and a belief in the mission. A blend of business curiosity and technical ability to address customer data challenges and earn trust. Solution‑selling mentality: develop a plan and solution, articulate value, and navigate complexity to drive revenue. Education: degree or equivalent relevant experience required; experience evaluated based on core competencies. Benefits Salesforce offers a variety of benefits to help employees live well, including time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, a 401(k) plan, and an employee stock‑purchasing program. More details about company benefits can be found at Accommodations If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination for all employees and applicants, in compliance with federal, state, and local laws. All employees are assessed on the basis of merit, competence, and qualifications regardless of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran or marital status, or political viewpoint. This policy applies to hiring, promotion, compensation, benefits, training, evaluation of performance, discipline, termination, and all other business practices. #J-18808-Ljbffr salesforce.com, inc.