Dispatcher/Communications Officer

Essential Functions & Job Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Receives and transmits routine and emergency messages via radio, telephone and other means for the police department, fire department, and other agencies or personnel; maintains a log of all radio traffic, including but not limited to, all traffic stops, arrests, license and auto registration checks, response times on police and fire calls, complaints, etc. Monitors all alarms and dispatches proper service response. Operates E‑911 dispatch system and NCIC computer. Special Requirements Knowledge / Education: rules and regulations of the Federal Communication Commission pertaining to transmitting and receiving messages by radio; operation of radio transmitting and receiving equipment, E‑911 equipment, NCIC computer system and other equipment generally used in an emergency dispatch operation; laws and ordinances of the city and State of Tennessee; modern office practices, procedures and equipment. Ability to: understand and follow oral and written instructions, including department policies and procedures; establish and maintain an effective working relationship with the public and other employees; public contact, in a variety of situations, is frequent; react quickly and calmly in emergency situations, and follow proper policies and procedures; obtain working knowledge of the Goodlettsville "10‑Codes". Training & Experience: A typical way of obtaining the knowledge, skills and abilities outlined above is graduating from high school or a GED; preferably with some training in the use of computers; must complete a basic computer operations course (if offered by City); must complete a TCIC computer course and maintain certification; must possess a valid driver's license issued by the State of Tennessee; must pass a medical examination by licensed physician; must pass a drug screen by licensed physician; minimum of eighteen (18) years of age; pass a background investigation. Category: Police Status Open Full‑Time | Salary: $23.78 | Shift differential: $0.75 for evenings, $1.00 for midnights | Posted: April 23, 2026 | Closing: Open Until Filled #J-18808-Ljbffr Goodlettsville