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Customer Retention & Renewal Manager

platform.sh

Upsun is seeking a Customer Retention Manager to protect and grow revenue across a high‑volume portfolio of customer accounts. You’ll drive proactive outreach, health checks, and human touch at scale, balancing automation with personalised engagement to reduce churn and expand renewals. Reporting to the VP of Customer Success, you’ll collaborate with Sales, Product, Data, and GTM teams to optimize renewal strategies, workflows, and segmentation. #J-18808-Ljbffr platform.sh

Vacancy posted 2 days ago
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