Remote Pre-Sales Engineer

DocuWare stands for globally distributed, international teams, flat hierarchies, and an open company culture that encourages active participation and contribution. Mobile work and flexible working hours are part of our everyday life. We’re seeking a skilled Pre‑Sales Engineer to play a critical role in supporting DocuWare’s revenue growth by providing technical insight and consultative expertise throughout the sales cycle. Partnering closely with our Authorized DocuWare Partners (ADPs) and internal Sales teams, you’ll ensure every proposed solution meets customer needs and delivers clear business value. Acting as a trusted advisor, you’ll bridge the gap between technology and business requirements—empowering partners through training, enabling customer success, and helping accelerate deal velocity. Partner with Sales and Channel teams to support ADPs in all technical pre‑sales activities, including discovery, demo configuration, solution design, and proposal development. Conduct tailored demonstrations and workshops for partners and prospects to showcase DocuWare’s platform capabilities and business impact. Collaborate with sales representatives and professional services teams to translate customer requirements into effective technical solutions aligned with their workflows and digital transformation goals. Deliver technical enablement sessions and training workshops for ADPs to strengthen their ability to position, demonstrate, and implement DocuWare solutions independently. Maintain detailed records of pre‑sales activity in CRM systems, including customer requirements, configurations, technical objections, and outcomes. Continue building mastery of the DocuWare product portfolio and adjacent technologies to provide best‑in‑class consultation and partner support. Ability to travel three weeks a year outside territory - DoucWorld (locations vary), Beacon NY and within wider territory for team building event. ~ Ability to travel ocassionally to channel partners (less than 50% of time would be spent in travel). ~ Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). ~3+ years of experience in pre‑sales engineering, solution consulting, or technical sales support. ~ Strong understanding of SaaS, cloud architecture, document management, or workflow automation technologies. ~ CRM proficiency (e.g., Salesforce) and familiarity with sales enablement processes. ~ Ability to travel occasionally for partner workshops, industry events, or customer visits. 105,000 base plus commission, no cap on compensation however OTE is expected range of $150,000 to $200,000. ~ Your choice of 4 medical plans (HDHP, EPO, PPO) ~ Short Term Disability (100% company paid) ~ Long Term Disability (100% company paid) ~ Group Term Life insurance (100% company paid) ~12 annual paid holidays and generous PTO plan ~ Training and development opportunities ~ Virtual instructor led fitness offerings. ~ Access to Udemy training academy and Tuition Reimbursement ~ Flexible Spending & Dependent Care Accounts ~ We offer creative, self-motivated individuals a diverse, international working environment with plenty of freedom and opportunity for professional development. Our application process Virtual prescreening with a Recruiter to get to know each other. Virtual interview with the Recruiter and Hiring Manager. Final in-person interview in the Beacon, NY office. Please note that DocuWare Corporation does not sponsor employment visas for this position. Candidates must be authorized to work in the country without the need for visa sponsorship. DocuWare Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. DocuWare values diversity, equity and inclusion and this policy applies to all employment practices at DocuWare. DocuWare is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Employment is contingent upon a successful completion of a criminal background investigation subject to any federal, state, and local laws. DocuWare stands for globally distributed, international teams, flat hierarchies, and an open company culture that encourages active participation and contribution. Mobile work and flexible working hours are part of our everyday life.